The property complex is very nice and in a convenient location. Nice property amenities. We appreciated the towel service with the unit. Unfortunately, the service/preparation of the unit was not satisfactory. The pull out coach did not have sheets provided which we didn't realize until bedtime our first night. On the second day I was directed to the owner's closet for sheets but there weren't any, only a duvet cover. We were provided with sheets on day 3. The shower curtain liner had mildew on it, it was replaced on day 3. There was no hot water. On day 3 service technicians "reset" the hot water heater which provided hot water for one day but then it was back to lukewarm water by the next day. The dryer takes hours to dry one load, on any of the settings. It seems that the sensors don't work in the dryer as it kept stopping. Finally, we were not given enough toilet paper. We only had two adults in a room that sleeps 4 and we ran out on day 5. I was advised that they only provide a starting amount of toilet paper and we would need to replenish ourselves. I wish this would of been clear as I would of brought some, especially given the small market on property doesn't sell it. We had to travel off property to buy more.