We were on the 16th floor so carrying luggage up and down the stairs really wasn't an option. There are only about 7 elevators in the entire Hotel, and it's a HUGE hotel. Elevators were broken half the time, and at one point only 2 elevators on the opposite tower were working. This was a quarter mile walk from our room, then there was a long line waiting to get onto the elevators, then we had to walk all the way back to the car on our side of the hotel. So we walked half a mile and waited 45 minutes to get down the elevators with our luggage.
Overall, the room is nice, spacious, great view, and the laketowne wharf amenities were great. In reading up on the place though, it seems as if the Elevators are a consistent problem. The hotel needs to find a way to build more elevators or upgrade the ones they have. Even when they were all working it was a super slow process on and off, every time.
We also emailed, texted and called Vacasa to accomodate an extra hour for late checkout b/c of the elevator situation and all of our luggage and they never responded.