Beachwood Villas 3H: Seagrove Beach + Free Attraction Tickets!

Thank you for taking the time to share your positive feedback as well as being such a loyal guest! We are honored by your response and are happy to hear that we were able to provide a quality vacation for you! The Beachwood Villas are one of the best destinations to enjoy a great family vacation, with the beach in close proximity, the options of two community pools on premises, and plenty options for food, you know you're sure to enjoy a vacation with us here. We hope to see you again next summer! Sincerely, Benchmark Management

We are very sorry to hear your stay did not meet expectations. We want to clarify that we did not see any missed calls from you during your stay, but we did reach out via text multiple times; both to check that your check-in went smoothly and the day after to see how your stay was going. We also delivered additional towels and followed up regarding the mattress pad, but unfortunately did not receive a response. We understand how frustrating it must have been to deal with issues like the couch, bedding, and feeling locked out, and we sincerely regret that these concerns impacted your stay. Your feedback is important, and we will be reviewing it closely to help ensure a better experience for future guests. We truly appreciate you taking the time to share your thoughts. Warm Regards, Benchmark Management

Hi Frank, thanks for staying with us at Beachwood Villas. We are so thrilled to hear that you found the location great! Thanks for your kind remarks regarding our preparation of the unit. We truly do our best to maintain these properties and provide our guests with an excellent vacaction experience as such, this feedback is greatly appreciated. Your comments regarding the mattress have also been passed along to the proper parties. Truthfully; it is always a task to find bedding for vacation rentals as each person has their unique preference. We have however taken your comment into account and will apply the necessary change to ensure a better vacation experience for all moving forward. We want to thank you again for choosing to stay with us. We hope we can welcome you again soon for another lovely vacation experience with an even more comfortable bedding. Regards, Benchmark Management

Sviatlana, It was an honor to host your recent stay at Beachwood Villas 3H! We are thrilled to hear you enjoyed the property and its location. We strive to provide the very best for our guests when booking with us at Benchmark Management! Regarding the Wi-Fi at the property, we are glad to confirm the issues have been corrected and the proper information for the Wi-Fi is available to all future guests. We are very sorry for the inconvenience this may have caused you, and hope you choose to stay with us again at Benchmark Management. We would love to provide you with a 5- star vacation! Sincerely, Benchmark Management.

Hello James, We appreciate your positive comments about our property and our team's assistance. Your feedback is incredibly helpful, and we apologize for any inconvenience faced. Rest assured, we have forwarded your recommendations to the relevant team for consideration regarding updates. Your insights help us improve—thank you! Regards, Benchmark Management

Danny, We are very sorry to hear that you had to deal with these issues during your stay. Had these issues been reported we would have been able to send a tech out to take a look. We hope to be able to give you a better experience next time.

Thank you so much for your review! 😊 We’re glad you enjoyed the pool during your stay—it’s definitely a favorite among our guests! We hope to have the opportunity to host you again on your next visit to Seagrove Beach!

Lena, thank you so much for your feedback! We are elated to hear that you enjoyed your stay at Beachwood Villas 3H. Beachwood Villas has a public beach access less than two minutes from the condo. Although, parts of the beach are now private for homeowners or tourist in different condos there is still plenty of room for everyone to enjoy fun in the sun! We hope that you will join us again for more sunsets on the beach, if you have any questions or accommodations, we can help you find please let us know! Warm regards, Benchmark Management

Lori, Thank you so much for taking the time to share your experience with Benchmark Management. We sincerely apologize for the issues you experienced during your stay. Unfortunately, during busier times there is a lot of stress on the networks. We cannot control the strength of the signal and our choice of internet companies in the area is limited. We do sincerely apologize, as we would've been happy to improve that if we could have. We pride ourselves on providing superior customer service and a hassle-free stay for our guests. We are so sorry that we fell short of that expectation. We will share your feedback with our departments to ensure we are representing our company to the standard of excellence we are known for. We are thankful for the feedback as it helps us improve our properties. We hope that you will give us another chance to provide you with a great beach vacation. Sincerely, Benchmark Management

Jenny, thank you for sharing a review of your stay! Our team strives to provide a full-value experience for our valued guests. Hence, we are delighted by your acknowledgment of how clean and fully stocked the home was upon arrival. The condo comfortably sleeps up to 4 people and is within walking distance to shops, eateries, and beach access. It would be an honor to host you again! Sincerely, Benchmark Management

Paula, Thank you for taking the time to share your positive feedback as well as being such a loyal guest! We are honored by your response and are happy to hear that we are always able to provide such a quality vacation to you! The Beachwood Villas are one of the best destinations to enjoy a great family vacation, with the beach in close proximity, the options of two community pools on premises, and plenty options for food, you know you're sure to enjoy a vacation with us here. We can’t wait to see you all again next summer! Sincerely, Benchmark Management

Janet, We appreciate your honest feedback regarding your vacation rental with us. We have passed your comments for the beds on to our property managers for this unit and they will discuss changes with the owners, as your comfort is important to us. Had we received reports of bugs during your stay, we certainly could have had a pest service scheduled. We have our properties sprayed quarterly and as needed. In this Florida heat, bugs do seek shelter indoors from time to time, however, we do our best to resolve those issues in a timely manner with our local pest control companies, usually within that same day or the next! We would like to welcome you back in the future for the opportunity to give you a great night's sleep to match the great amenities of the location, pool, cleanliness, and more that this complex offers. Thank you, Benchmark Management

Hello Craig, Thank you for taking the time to review our property. We apologize that the mattress was not up to standard. We have made the necessary persons aware of the issue. Thank you for bringing that to our attention. We hope you will return to the 30A.

Russell, We are sorry to hear that you did not enjoy your stay at Beachwood Villas. Had we received any reports from you during your stay regarding the comfort of the beds and missing linens, we would have been happy to send a mattress topper and those sheets as they were needed for your stay. We never want our guests to feel like they have to make the choice to do without comfort if we are able to assist them! Thank you for the feedback, as we will pass along that the bed needs to be updated. We hope to see you in the future to provide a more comfortable, relaxing stay here at the beach. Sincerely, Benchmark Management

We're glad that you found the location of Beachwood Villas 3H to be great. We apologize for the needs that you identified. This information will be passed along to the property manager. Please come again! Benchmark Management

Thank you for staying at Beachwood Villas 3H. We're glad to know that Benchmark Management was easy to work with and provided great communication. We will pass along your comments about the unit to the property manager. Please come again! Benchmark Management

Chara, Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We work hard each and every day to bring ours guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management

Hi Phil, Thank you so much for your review! We're delighted to hear that you enjoyed your stay, and have noted your suggestion on how we can improve. We hope to accommodate you again, next time making everything a full 5 out of 5! Sincerely, Benchmark Management

Hi Phil, Thank you so much for your review! We're delighted to hear that you enjoyed your stay, and have noted your suggestion on how we can improve. We hope to accommodate you again, next time making everything a full 5 out of 5! Sincerely, Benchmark Management

Gordon, Thank you for leaving your feedback. We do have to manually process payments and there was a double charge go through. At the time you booked, we were still processing a lot of cancellations from COVID along with a lot of refunds so we had a list we had to work through. We processed refunds as they were put in. It typically takes 5-7 business days to come back to you once processed. Unfortunately, there are sometimes issues that are not communicated to us to pass along to our guests; the water outage was one of those. If we are not made aware of these things, then we are unable to notify you. We do apologize that you didn't get a heads up but this was something we could not control. We are happy that you were still able to enjoy your stay and have a great time and hope you will give us another chance in the future! Thank you, Benchmark Management.