ビーチウッドヴィラズ13H

Tracie, thank you for taking the time to share a review of your stay. We're grateful that you chose Benchmark to facilitate your vacation needs. We are committed to providing our guests with the ultimate vacation experience here on the 30A. It would be such an honor to host you again! Sincerely, Guest Relations

Thank you for your kind words! We are thrilled to hear that you enjoyed your stay again this year. It is always a pleasure to welcome back returning guests. We appreciate your support and look forward to hosting you again in the future! Sincerely, Benchmark Management

Kelly, Thank you so much for taking the time to submit your review! The Beachwood Villas in Seagrove is a great condo complex that offers a great location, two community pools to choose from, and beach access just across the street. We would love to see you again for another vacation that makes you feel right at home with us. Sincerely, Benchmark Management

Thanks for staying with us at this property, we also appreciate this feedback. Thank you for your positive remarks regarding the property condition as we truly do our best to maintain these properties. We are also delighted that you love the location's proximity to the beach access. We do hope we can welcome you again soon for another great experience. Thanks again for choosing to stay with us. Regards, Benchmark Management

Dear [Guest's Name], Thank you for sharing your feedback. We deeply regret that your stay did not meet expectations and that you encountered such an unsettling issue during your visit. The comfort and well-being of our guests are our highest priorities, and we take matters like this very seriously. Upon learning about the situation, we acted immediately to address your concerns, including arranging a thorough inspection and implementing professional treatments to ensure the property is pest-free. We understand how upsetting this experience must have been for your family, and we sincerely apologize for the disruption it caused to your trip. Your feedback has highlighted areas where we can improve, and we will continue to enhance our preventative measures to ensure this does not happen again. We hope you’ll consider giving us another chance in the future so we can provide you with the seamless and enjoyable stay you deserve. Thank you again for bringing this to our attention.

Thank you for your positive feedback and for acknowledging our efforts in resolving the internet issue. We are pleased to hear that you were satisfied with the property and our management. We apologize for the inconvenience with the bugs in the kitchen, and we will continue to work on improving that. Regarding the front door lock, we appreciate your suggestion and will take it into consideration for future improvements. We are glad to know that it did not pose a significant problem for you. Your feedback helps us enhance our services, and we hope to welcome you back soon! Sincerely, Benchmark Management

Hi Sean, Thank you so much for your feedback and suggestions! We particularly are grateful for your feedback on the outlets and dishwasher. We're definitely sorry about the timeliness of our responses. It's definitely not an excuse, but your reservation was soon after Florida opened back up for rentals following the COVID-19 rental ban, so we were inundated with calls and emails for quite a while during this time period. Sometimes things fall through, and we definitely apologize for not responding to your email in a good amount of time. We certainly hope to accommodate you again, and look forward to it! When you're looking to book your next beach vacation, definitely give us a call so we can find a property that fits your needs the best! See you soon, Benchmark Management

Thanks for staying with us at Beachwood Villas. We do our best to maintain these properties and to provide our guests with a lovely vacation experience as such we are so happy to hear that you had a good experience! We want to thank you again for choosing to stay with us and hope we can welcome you again soon for an even better vacation experience. Regards Benchmark Management

Shannon, Thank you so much for taking the time to submit your review! Beachwood Villas in Seagrove are a great condo complex that offers a great location, two community pools to choose from, and beach access just across the street. We would love to see you again for another vacation that makes you feel right at home with us. Sincerely, Benchmark Management

Karen, Thank you so much for taking the time to submit your review! The Beachwood Villas in Seagrove is a great condo complex that offers a great location and beach access just across the street. We're appreciate feedback like yours as it helps us improve our units for future guests. We're sorry to hear you had such a bad experience with the beach access *** guest satisfaction is our #1 priority. We would love to see you again and provide you with an excellent stay from start to finish. Sincerely, Benchmark Management

Thank you for taking the time to leave us a review. We appreciate your feedback as a guest. We are glad to hear that unit was well equipped and worked well for you family. We have notified the proper departments regarding the decor and updates needed to the unit and appreciate your suggestions. We do understand that during the busy season the beach can be a little busy, that is why having private beach access can make it easier for guest to enjoy beach days. Beachwood Villa's has everything you could need for your family vacation. We thank you for leaving us a review and we look forward to seeing you next year. Benchmark Management

Thomas, It was our pleasure hosting your trip to the beach! We are glad to hear you enjoyed the cleanliness of this property, but we do want to apologize for the few issues you had while on your stay. We thank you for bringing these issues to our attention, so we can rectify your concerns in hopes that all future guest has a hassle-free vacation. We strive to provide the very best for our guest and hope you consider staying with us again at Benchmark Management, we would love the opportunity to provide you with the 5-star vacation. Sincerely, Benchmark Management.

Thank you so much for your feedback. We always aim to resolve any issues with guests as quickly as possible during their stay. We, unfortunately, did not receive any communication about the issues you had. We would have sent maintenance out for the bathtub issue. The wifi for the area is spotty. There is only one tower for all of the guests on 30a to use. When there are a lot of people, the internet tends to move slow or become non-exstienced. We would love for you to give us another chance to provide you with a great beach vacation. Sincerely, Benchmark Management

April, Thank you for your feedback. We are glad you enjoyed your stay! In the future, we would be more than happy to assist you with booking a property with gulf-front access, if you like! Sincerely, Benchmark Management

Hi Michael, We are sorry to hear that you were disappointed with Beachwood Villas. We are thankful for the feedback as it helps us improve our properties. We’ve already passed along your comments to the owners and are working diligently to make updates. We truly appreciate your feedback and hope that you will give us another chance to provide you with a great beach vacation. Sincerely, Benchmark Management

Ron, Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We work hard each and every day to bring ours guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management

Corine, Thank you for sharing your experience with us. We are so sorry to hear that your stay didn't go perfectly, but we did try our best to fix these issues as soon as they were reported. Maintenance does make it from one location to the next as fast as they can, so they typically are unable to call before arriving at the property but they do not enter the unit without consent or announcing themselves first. We are always more than happy to send cleaners or maintenance out to address any problems you may experience once we are made aware. We are very appreciative of our maintenance crew! They are always very quick to respond and will do everything in their power to correct any problems. We do hope that you'll give us another chance in the future for a better experience! Thank you, Benchmark Management.

Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. Our apologies regarding issues with the beach access. We work hard each and every day to bring ours guests the best vacation experience. We can’t wait to see you again and make it a complete 5-star experience for you. Sincerely, Benchmark Management

Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. Our apologies regarding issues with the beach access. We work hard each and every day to bring ours guests the best vacation experience. We can’t wait to see you again and make it a complete 5-star experience for you. Sincerely, Benchmark Management

Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We work hard each and every day to bring ours guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management

Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We work hard each and every day to bring ours guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management