4/10 (不満)
Melanie R.
2026 年 2 月 5 日
良かった点 : 清潔度、コミュニケーション、ロケーション
The home is beautifully decorated and very comfortable. It is located in a safe area and was a close walk to the beach. I rented this house for the heated pool which did not work the entire seven days I was there. Sunday, the handyman came and wondered had the leak been fixed at one of the pipes. I sent their property manager photos and video of the water running out. Monday through Thursday, someone came from the pool company. Each day, after they left, the pool and the hot tub did not work. They were supposed to comeback the next day to fix another problem which happened to be the day I left. Second, their instructions need to be updated to include how to unlock and lock their front door. You have to do more than entering the four digit code to open the door and more than pulling the door close to lock it. I asked a few days before I arrived if there were any other steps to open the door as I would be arriving late in the evening. I was told this has now been added to their instructions Lastly, the front door is beautiful with lovely glass. However, you can clearly see the tree outside which means in the evening, everyone can see in the home. There is no curtain or blinds on this door. The full glass door that leads from the house to the porch has no curtain or blinds on it either. I would stay here again even with the issues. However, I would ask them if the pool and hot tub were in working order. I was graciously given a credit of one night.
Melanie R.
2026 年 1 月に 7 泊滞在
