There seemed to be a mix up with the property manager with the initial on-line booking. I had a confirmation email and paid my fee, but when my whole family walked into the room at 4:30, it was filthy. After calling the property manager, he was able to get someone to clean the room and they finished at 8:30 pm. Very difficult with 4 adults and 7 children, two of which were 8 months. Because of this, the room was not sufficiently stocked with garbage bags, towels, detergent or toilet paper. Very disappointed with how much this unit cost to stay in. I think it was an issue with the property manager. Other than that, beautiful room and facility. Easy walk to the beach and the pools.