When we walked in the condo it was break taking because of how spacious it is. As soon as you walk in the condo you have a view of the ocean which is beautiful. We enjoyed staying at the condo in Panama City Beach, Florida and loved the view of the ocean. The condo accommodates the number of people indicated in their rental agreement and I loved the ceramic tile floors. However, we are disappointed that the sink in the front bathroom was clogged. When we walked in the condo to look around to make sure nothing was damaged, we noticed the front bathroom sink was clogged with dirty water. The office was closed on Thanksgiving Day, so we had no one to contact. Besides the housekeepers saw that the sink was clogged, so why didn't they report it to maintenance, since we waited four hours to check-in at 4:00pm? We are aware that check-in was at 4:00pm, so everything should have been fixed and cleaned thoroughly. No excuses since checkout is at 10:00am.
We inspected the beds/sheets and in the master bedroom hair and stains were on the sheets, so we washed them again. The pull-out sofa had someone's fingernail or toenail on the sheet, so we didn't use it at all. The toenail or fingernail are probably still in the bed, but we picked up one on the floor that jumped out as we pulled out the bed. We should have taken pictures but what difference will it make?
In addition, the beds are horrible in the master bedroom and the twins’ beds are too. We felt like we were sleeping on a hard squeaky box spring. The living room furniture has too many stains, so please cover them or replace them. You did tell us that construction was being completed at the condo, but you didn't say anything about whether all the windows on the east side of the condo would be covered due to construction and there is no view. The master bedroom slide door lock needs to be fixed too. One more thing, the frying pans need to be replaced or bring your own and the television in the front room needs service. Other than what I mention above, I would stay here again if the repairs mention are fixed and housekeeping do a better job cleaning.