Great place. The management co was very friendly and responsive (we found the check-in instructions just a bit confusing, but it was cleared up pretty quickly). First time in the mountains for us, be ready for the nighttime fog, and from north opt for I-77 to 421 rather than I-81 unless you like scenic but very twisty drives through forest. We liked how the place felt, actually even a little better than some of the pics. We weren't sure about all the bears and decor from the pics, but when we got there my wife was like, okay, I get it, this is adorable and really cozy. The place is really well equipped and did not lack for anything other than the icemaker wasn't hooked up but there were trays (including the ones that make big round "cubes" for your bourbon/whatnot), and we brought our own blender for smoothies so we don't remember if the place has one. Master bed and pillows were extremely comfortable. We made great use of the firepit and the upper deck, which has a nice over the tree-tops view, so you really know you are mountaintop. The highlight: waking up in the mornings and opening up both those double doors in the family room/kitchen to the outside, and just breathing in mountain air bringing the outside in. Felt like we were in a travel commercial. Location was ideal for us, at least during the summer when we were there, a quick drive to either Boone or Banner Elk, minutes from Grandfather Mtn. We wanted more time, will be coming back.