2/10 (非常に不満)
Michael N.
2025 年 8 月 27 日
We booked for 4 nights, left after one, and got charged for two PLUS the cleaning fee. The bathrooms and bedrooms were not clean with hair and stains all over the floor and pillows, and moldy shower curtains and liners. The host repeatedly claimed the house had been professionally cleaned, and the issues were from normal wear and tear from renting; we did not agree. The kitchen was not clean, sugar container had mold inside the lid, the refrigerator and freezer did not function properly, there was very little cups, glasses, plates, and the drawers, cabinets, and counter tops were dirty. A smoke detector in the hallway was hanging from its wires out of the ceiling, and a glass pane was badly cracked on an internal door (locked) that connected to another section of the property where people were living. This was not mentioned in the ‘luxury escape’ property listing!
Michael N.
2025 年 8 月に 2 泊滞在