My wife and I had a very enjoyable and relaxing stay at this property in Bonita Springs. Our initial check-in had some hiccups as we were temporarily unable to gain access to the elevator lobby due to a code change which apparently occurs on a weekly basis. Additionally, the cleaning crew for the unit had not completed their work as of 4:30 pm, or over 30 minutes past the check-in time of 4:00 pm. Further, the air conditioner was not operating properly upon entering the property. Notwithstanding the above, the property manager was easily reached by phone and immediately addressed the AC issue by getting a service technician at the unit within the hour at which time the problem was remedied. The only other “issue” involved just one wash cloth being available for renter use. Inventory needs to be checked more often for property manager to either supplement or to advise renters beforehand to bring their own wash cloths. Beyond these wrinkles, the property was extremely clean, comfortable and very quiet. Kitchen area and roomy lanai overlooking the pool are highlights. The main pool area is beautiful with the palm trees, waterfall and tiki hut/ bar-restaurant. The fitness center is easily accessible, very clean and contains updated equipment with enough space to enjoy while others are using the facility. The property is very safe and the location is terrific providing nearby access to the grocery, restaurants and the beach. Further, the property manager, John, was very organized with providing an instruction sheet weeks in advance of our trip and was quite responsive and prompt with e-mails and phone calls before and during our stay. Additionally, on the day of our departure, John e-mailed me that our security deposit refund was already being placed in the mail. We would definitely stay at this property again due to all of its terrific attributes and responsive property manager. Our overall experience was very positive.