6/10 (普通)
Erin W.
2025 年 4 月 1 日
良かった点 : ロケーション
気になった点 : チェックイン、コミュニケーション、掲載情報の正確さ
Great Location, poor management
The location of this home was ideal. The set- up also worked well for our family. I also liked how the kitchen sat right off of the back pool area, so I could easily see the kids in the pool at all times. The main living room furniture could use a refresh, as it is fairly dated. Unfortunately, we would not rent this home again due to the management company that was used. We rented the home based on the pool, and ability to have it heated. We expressed that through our conversations from the beginning, and were told it could be heated. On the day of our arrival, we received a call stating that the pool heat was having issues and they were not sure when it would be fixed. The broker in charge of the rental was extremely rude to myself and my husband on the phone. The communication was very poor. Although the pool did end up getting fixed three days after our arrival, and the pool was usable for four days of our trip, the management company was so poor, we would not rent any of their homes in the future. This entire situation could have been avoided had the management company communicated in a more professional manner and provided better guidance on the pool situation.
Erin W.
2025 年 3 月に 7 泊滞在
