A Malibu Getaway

Thank you, Susan for staying with us. Hope to be able to host you next time you are visiting your grandchildren.

Rodrigo and his family were great guests. Visited our listing in malibu in Aug 2022 and never contacted the host for any questions. It will be a pleasure to host them again in the future.

Great guests and great communications with the host. Very respectful guests and obeyed the rules of the house. Thank you for staying with us. Hope you stay at our listing again!

Thank you for your feedback! We’re so glad you enjoyed the house and its convenient location near the beach. We appreciate your suggestions and want to let you know that kitchen towels are provided, and we are actively working on adding a TV in the master bedroom. Your input helps us improve, and we hope to host you again in the future!

Hello Bobbi, Thank you for choosing to stay with us and for your kind words about the cleanliness and excellent location of the property. We were surprised by your recent review, as we hadn't received any complaints from you during your stay or from previous guests. The presence of question marks after certain words in your review has raised some uncertainty about whether you were inquiring about potential issues or expressing doubts about your claims. We kindly request you to provide more clarity on the specific concerns you've mentioned. Our records indicate that the entire building has undergone professional inspections, revealing no evidence of mildew or water damage. Therefore, the report of water damage or mildew in the property is inaccurate. The property owner is particularly vigilant about these matters and regularly engages building professionals for inspections. The arrangement of furniture in each room aligns with the advertised description, thanks to the exceptional configuration designed by our interior design team. The setup has been met with great appreciation from our guests. Our listing's images have been updated to accurately portray the furnishings and all aspects of the property's current layout. The only exceptions are a few upgrades like a microwave, toaster, and coffee maker, which have been stored in kitchen cabinets for photography purposes. We take pride in offering all our guests a fantastic and unforgettable experience, and we believe this holds true for you as well. We sincerely hope to welcome you back in the near future for another exceptional stay. Thank you once again for choosing our property.

Thank you for your feedback, Madeline. We would like to note that, as stated in your own review, the 1-star rating was submitted in order to enable posting a written review, rather than as a reflection of the actual stay. We believe this is important context for future readers. During your stay, the only concern brought to our attention was regarding towels, which we addressed immediately by providing a new set. No other issues were reported at the time, and we were always available to assist. The property is professionally cleaned prior to each guest’s arrival, and we take cleanliness standards very seriously. The additional concerns and photos shared after checkout were never communicated during the stay, and we would have promptly resolved anything brought to our attention. We remain committed to providing a clean, well-maintained, and responsive hosting experience for all guests.