素晴らしい2ベッドルーム、眺望良好！町近く、プールあり！

Thank you for bringing this to our attention, and we sincerely apologize that your stay didn't meet expectations. Water damage and mold are serious concerns we take very carefully. We're actively addressing these issues now and have already begun remediation. We're committed to ensuring this bedroom is fully restored before any future guests stay.

Hey Kim, I appreciate your review. I'm so happy you enjoyed Alpine Lookout with your family. One of the best things about visiting the Smoky Mountains is seeing bears, so I'm thrilled you got to see several of them! I hope the remainder of your trip to Gatlinburg was enjoyable and that you'll stay with us again soon. We appreciate you choosing Alpine Lookout for your family vacation!

Hello, Emily. Appreciate your feedback! It's great to hear that the condo suited your needs perfectly. If your future plans include a return to the area, we'd be delighted to host you again!

Hey Dale! So happy to hear that you had a blast at Alpine Lookout! Exploring Ober Mountain and taking the tram into town sounds like a perfect day out. And you even got to see bears in the parking lot? That's so cool! Thanks for stopping by, and we can't wait for you to come back again soon.

It feels nice being surrounded by beautiful views. Glad you loved the condo, and we hope to see you again soon Erica.

It's wonderful to hear that you had such a positive experience during your stay at our condo. Thank you for your kind words! We're delighted that you found the condo clean and enjoyed the beautiful views of the foliage. We take pride in providing a peaceful and quiet environment for our guests. Easy access to Gatlinburg and the Smoky Mountain park is indeed a plus, and we're glad you found it convenient. We hope to welcome you back for another enjoyable stay in the future. If you have any more feedback or suggestions, please don't hesitate to share. Safe travels and come back soon!

Cleanliness is our top priority too, Brian, and it's not just because we owe our guests that, but because we know how much a clean home is appreciated. Glad you loved how comfy the furniture was, too. Thanks for the review, and we hope to see you again soon.

Thank you Dave for your review. I hope that you enjoyed your stay at Alpine Lookout. I apologize for the confusion with the seasonal clubhouse/rec room information. I'll make sure that the description is more clear about this. You are welcome back anytime.

Hey Suzanne! We appreciate you visiting Alpine Lookout. I'm delighted you got to see some of the wildlife that lives around here. Mobile Coverage is unstable here in the mountains, so I'm glad you found a way to contact me during your stay. It's nice to hear you had an enjoyable time, and I hope you'll stay with us again soon. We appreciate you coming to Alpine Lookout!

Thank you for the feedback on your stay. Sorry it took so long to access the home — we’ve reviewed our keyless entry process and check‑in messaging to make sure codes are sent reliably and instructions are clearer, and we’ll improve remote support for quicker help if this happens again. Apologies about the loose tile and fallen soap holder — maintenance has been notified and will repair/replace those fixtures and inspect other bathroom hardware. I’m sorry the view and photos didn’t match your expectations; we’ll update the listing photos and description so the view is represented accurately. We also regret the condition of the towels and pillows and the confusion about extra pillowcases and charges. That was a mistake — we’re replacing worn towels and flattened pillows, ensuring extra pillows have cases, and clarifying our housekeeping and pillow policies to prevent this in the future. Thank you for letting us know — please message us through Vrbo if you want to share any additional details so we can follow up. Avada Properties

Heya Donald, Thanks for the compliment on communication and home! We take great pride in being there for our guests! The mountain roads are way easier round 2 - we look forward to the opportunity to host you again, and these roads will feel like home!

Hi Keth, I'm pleased to hear that you enjoyed your stay. My team and I work hard to make sure that the cabin is clean and perfect for your trip so you will have nothing but a five-star experience. See you again!