Villa Tortuga did not disappoint! Everything was fantastic and Oscar was in communication with us throughout the week, to make sure we had everything we needed. What a view! It was perfect. We used Chef Francesca and Chef Pino, and not only was their food delicious, they were so nice and fun to have around. They went out of their way to make sure we were well taken care of and I recommend using their services!
Karen G.
2025 年 2 月に 7 泊滞在
10/10 (非常に良い)
Amanda D.
2024 年 1 月 22 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Amazing!
Everything about this place was amazing! From the location, to the staff, to the amenities, we could not have asked for anything to be better.
Amanda D.
2024 年 1 月に 9 泊滞在
10/10 (非常に良い)
Sarah K.
2023 年 7 月 24 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Peaceful and relaxing getaway!
We had such an amazing time staying at this private Villa! The staff was wonderful. The included daily cleaning service was excellent! We will be back for sure!!
Sarah K.
2023 年 7 月に 5 泊滞在
10/10 (非常に良い)
Adri G.
2024 年 2 月 29 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful
It was like having our private beach. We enjoyed our stay! The cleaning staff is on top of it and was much appreciated. Would definitely recommend.
Adri G.
2024 年 2 月に 4 泊滞在
10/10 (非常に良い)
Sarah M.
2024 年 3 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Casa Tortuga is the best!
Our family of 5 loved everything about this house! Beach was amazing and felt private! Pool/hot tub/house was absolutely perfect for us and tons of space! Super peaceful and quiet. We used the catering service Oscar (the best) recommended was delicious and so nice to have. Can’t wait to come back!
Sarah M.
2024 年 3 月に 5 泊滞在
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
10/10 (非常に良い)
Kim M.、Wayne, NJ
2016 年 11 月 16 日
Heaven On Earth!
Honestly I cant think of anything they could change to make it better. Truly a dream come true vacation. Loved the privacy of a small resort and the Hacienda del Secreto team was fantastic! We cant wait to come back!
Kim M.
10/10 (非常に良い)
Joseph
2023 年 2 月 3 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Wonderful vacation home
We had such a great time at this house. The pool and the hot tub were amazing. The beach feels so private since there are only private homes close by. The entire staff is very responsive and we’re great and professional people. I will be back.
Joseph
2023 年 1 月に 7 泊滞在
10/10 (非常に良い)
Patti W.
2020 年 3 月 1 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Hidden Gem on the Beach!
Exactly what the doctor ordered. PRIVACY AND SECLUSION.
The entire staff is at your service.
Loved this place!
Patti W.
2020 年 1 月に 5 泊滞在
10/10 (非常に良い)
Charnissa C.
2023 年 10 月 26 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Happy 40th Birthday and Happy 5th Wedding Anniversary
This property is AMAZING and we will be back for sure!!! Everything you could ever want in a private vacation. Thank you for everything Cher!! We just love Oscar!!!
Charnissa C.
2023 年 10 月に 4 泊滞在
10/10 (非常に良い)
francie p.
2022 年 2 月 17 日
良かった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Paradise
The sound of crashing waves lulls you to sleep. The staff was frequent and friendly.
Private beach which is beautiful. I would come back for sure, only this time with a car
francie p.
2022 年 2 月に 10 泊滞在
10/10 (非常に良い)
Leigh T.、River Vale, NJ
2019 年 8 月 6 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Wonderful Vacation at Casa Tortuga!
Everything was perfect! The villa is beautiful, all of the staff members are friendly and helpful, the beach is idyllic, and even the weather was great! We couldn’t have asked for more. Doy, Sara, and Lino are fantastic hosts and responded to all of our questions immediately. We had a fantastic family vacation and were very sad to leave. We would love to come back again!
Leigh T.
2019 年 7 月に 7 泊滞在
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
10/10 (非常に良い)
Cody C.、Highland Village
2016 年 11 月 15 日
Tortuga is right!!!
The place was clean and the staff was wonderful!!! We especially enjoyed the private pool and made great use of our time there. The villa's name couldn't have been more appropriate during our stay. We saw a sea turtle come ashore the first night we were there and then rescued some baby sea turtles out of the pool. Our kids looooved their turtle experience! Highly recommended
Cody C.
10/10 (非常に良い)
Paul W.
2021 年 2 月 14 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful and Peaceful
Casa Tortuga was just as advertised. The setting could not be more beautiful, peaceful, and quiet. The staff was very helpful and they came twice a day to clean and freshen the house. We had four in our party and the house can easily accommodate 6. The back pool area and ocean access are the best features. The house is quiet large and everything works well the furnishings are dated but functional. Would recommend if you are looking for a beautiful setting, out of the way from everything.
Paul W.
2021 年 1 月に 5 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2023 年 8 月 10 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful Villa
A truly fantastic and beautiful villa, the photos don't do it justice. The grounds, pool and beach are very well maintained. You are literally a few feet from the ocean. The interior of the villa has everything you need, great/spacious bathrooms/bedrooms and very comfortable beds!
Even more fantastic is the very efficient and friendly staff, from the daily maids who do a wonderful job and keep the place always spotless, the maintenance crew who as mentioned keep everything pristine. A special mention to Oscar, who does the best job managing the villa and ensuring you always have everything you need at your fingertips. He truly makes you feel spoiled, and is such a good dude.
Will definitely be coming back again. We missed this place the moment we left.
宿泊されたお客様
2023 年 7 月に 7 泊滞在
10/10 (非常に良い)
Richard B.
2023 年 6 月 18 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Casa Tortuga, a 5-star experience
Casa Tortuga on the Riviera Maya is was simply splendid. This is a world class property located on an absolutely pristine stretch of beach (private) in a 3,000 square foot, three BR villa that is simply stunning. The villa is loosely attached to the Hacienda del Secreto down the beach where meal plans are available. Oscar is the local managaer, his English is excellent, and our experience with him was top notch. The villa has maid service three times a day - that's right - so the kitchen is always clean, the beds made and everything is in order. You have your own private pool and jacuzzi and two of the bedrooms overlook the ocean. There is no better sleeping that with the sound of the surf. On the downside, it is VERY difficult to find Casa tortuga if you are arriving by rental. We found it and it is tricky but the road is not well marked off the 307. You have to drive either to Puerto Morelos or Playa Del Carmen for food and supplies, and those are 20-30 minute drives. There are WalMarts in Playa del Carmen that we can highly recommend. In short this place is just lovely, and staff like Oscar take any issues out of it. He is wonderful. We will definitely go back. Casa Tortuga is expensive, but worth it!
Richard B.
2023 年 6 月に 7 泊滞在
10/10 (非常に良い)
Ilene S.
2022 年 10 月 12 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
White powder beach without the crowds!
Villa and location are the best we've ever experienced. The sand is white powder and the ocean is crystal clear blue. Oscar and staff are extremely attentive and provide everything you could possibly imagine. The food menu is 12 pages long and they cook and deliver to your villa. The food is incredibly delicious with choices of Mexican or traditional food offerings.
The activities are almost too numerous to list, but a few are:
Kayaks, SUPs, private sand volleyball court, beach toys, lounge chairs on the beach, infinity pool, corn hole and day trip packages all over Mexico. The staff comes in several times a day and cleans/dishes, they are so unobtrusive you don't even know they are there. I can't say enough amazing things about this rental. It went above and beyond everything we had imagined. Also, there was zero sargassum on the beaches. Additionally, there are turtle eggs hatching on the beaches in October! We are already planning our next trip there for 2023!
Ilene S.
2022 年 10 月に 5 泊滞在
10/10 (非常に良い)
Jamin S.
2022 年 8 月 13 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great family vacation
The Villa was perfect for a family vacation! We had our own spacious and comfortable bedroom and bathroom upstairs, and so did our three kids. The grandparents had their own bedroom and bathroom downstairs so they didn’t need to navigate any stairs. The staff were wonderful, and the pool, hot tub, and beach were a big hit with everyone. We want to come back soon and highly recommend!
Jamin S.
2022 年 7 月に 7 泊滞在
10/10 (非常に良い)
Robin R.
2022 年 2 月 8 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Family vacation in Paradice
Wowza, this is a beautiful property along with the best beach to spend time in a total paradise! This property exceeded all of our expectations. The villa has the most breathtaking views from the 2 master bedrooms and the entire downstairs living space. The patio, hot tube and pool were awe-inspiring to spend some relaxing days and evenings at. We were a family of 4 adults and 4 children and we had more space than we needed to be comfortable for our 7 days of fun in the sun. The kitchen is well stocked with everything you would need to cook with. This property is a 10/10 (Plus). Oscar and Karla are the absolute best and took very well care of us during our stay. This is a gated area which made us feel very safe during our stay. We had a rental carl and found this property to be short 1 hour drive from the airport in Cancun. We found grocery shopping, and many quaint restaurants and bars in Puerto Morelos and just a short walk down the beach.
Thank you for sharing your astonishing property with us! We had an extraordinary family trip with lots of new priceless memories! We are already planning our next stay.
Robin R.
2022 年 1 月に 7 泊滞在
10/10 (非常に良い)
Lisa R.
2021 年 12 月 10 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Oscar and Team were awesome! Very responsive!
We went to Costco on way into town and literally could of stayed on the property the whole time and not left.
Lisa R.
2021 年 12 月に 7 泊滞在
8/10 (良い)
Missy J.
2020 年 4 月 24 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Rescheduled due to covid-19
Oh How I wish we would’ve had our week with you! We are looking forward to our rescheduled week at Thanksgiving.
Please take care and stay healthy:)
Missy
Missy J.
2020 年 4 月に 7 泊滞在
8/10 (良い)
Tracy T.
2019 年 12 月 26 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
Wonderful location on private beach!!
This house was great for two couples (three would have been fine also). The layout worked so well for socializing. The pool and beach were great. The beach was the best, private and just few steps from the house. The house was keep clean however it would have been nice to know in advance of not being able to flush the toilet paper. The only thing unclean was the outside tanning bed cushions. The is mold on them and some stains that made us never want to be on them. These are the two reasons for the 4 stars. Nestor the property manager was so helpful and always checking in on us. We hope to be back next year in one of the bigger homes so we can bring the whole family. Great trip and great spot to spend our vacation!
Tracy T.
2019 年 11 月に 7 泊滞在
10/10 (非常に良い)
Margarita F.
2019 年 12 月 3 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Living in Paradise!!
No words to explain the wonderful days we spent at "Villa Tortuga"!! Gorgeous Villa and an outstanding staff..
The privacy of the Villa gives the sense of being at your own home and we only dedicated our time to relax and have fun.
We had an amazing time and looking forward to go back soon.
Highly recommend this Villa for family reunions, getaways or even to have biz meetings.. Special thanks to Nestor, Lino and all the girls who made our stay very easy and enjoyable.
Margarita F.
2019 年 11 月に 6 泊滞在
10/10 (非常に良い)
Charlie B.、Dallas, Texas, USA
2019 年 7 月 2 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Fabulous Vacation
Our family enjoyed your beautiful property. Well maintained home and outdoor space along with attentive staff will have us returning!
Charlie B.
2019 年 6 月に 6 泊滞在
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
10/10 (非常に良い)
Sharon C.
2015 年 4 月 4 日
Villa Tortuga, more than we ever imagined!
From the moment we arrived we were in awe at how the pictures on the website did not do the villa justice! The location was perfect, the layout was spacious and comfortable. It was clean and very well maintained and having the cleaning staff come in each day – and actually cleaned, not just tidy up – was a fabulous touch. We were not messy guests, just tracked in a lot of sand no matter how hard we tried not to! We did not get a chance to meet the owner but Mauricio, the Villa Manager, is a sweetheart.
The security guard in the Palapa was very helpful and understood English enough to have our transportation needs met as we did not rent a vehicle. A roundtrip taxi to Puerto Morales or Playa del Carmen ran about $50 USD on the average - more or less depending on the number of passengers.
We had dinner reservations at Alux (Aloosh) in Playa one evening. It was wonderful and would definitely return again. A ‘must see’ establishment if you have never been there. We also purchased the four-day meal plan in the Palapa. The food and service were superb! Rafael the chef and Russell the waiter took very good care of us!
The only concern throughout the whole experience of planning, booking and arriving for this trip was early on, trying to contact guest_services@playasecreto.com to get some questions answered. Once Mauricio got involved, it was never an issue!
As for Hacienda del Secreto overall – we are already planning to book again next year, if they will have us!
Sharon C.
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
10/10 (非常に良い)
Bill G.
2014 年 2 月 28 日
Casa Tortuga is the perfect getaway
We recently stayed at Casa Tortuga as we do just about every year for the last 10 years. It is a perfect family retreat that is centrally located for everything in the Riviera Maya. The home is always well maintained and stocked. The beach is secure and very private, yet you are close enough to shopping, restaurants, and all the golf and eco resort excursions you will be able to fit in your vacation time. I highly recommend Casa Tortuga to anyone.
Bill G.
オーナーについて
オーナー : Hacienda Del Secreto
この宿泊施設のオーナーになった理由
Villa Tortuga is absolutely your best choice for your next Caribbean vacation. We value you, our guest, and pamper you with all the services and amenities of a large 5-star all-inclusive resort without the hustle of crowds!
Wait and watch as the giant sea turtles return to lay their eggs on the beach in front of the villa where they once hatched themselves. Enjoy as you watch the baby sea turtles hatch and make their way back to the sea.
この宿泊施設の特徴
Unique benefits: Villa Tortuga, like the other 6 private villas of Hacienda del Secreto, is absolutely stunning. The villa is decorated with clean lines and spaces, and views of our gorgeous Playa del Secreto from every window. Imagine watching the sunrise over the ocean, from the comfort of your luxurious bed... hearing the lull of the sea wash ashore. And did we mention that our front porch of Playa del Secreto is made exclusive to you and the other few guest of Hacienda del Secreto! This means no waiting in lines and no crowds to pass through- just you, your family/friends and the endless sea in front of you!