2/10 (非常に不満)
andrea J.
2025 年 5 月 2 日
気になった点 : 清潔度、コミュニケーション、ロケーション
RUDE HOST/NO HOT WATER
My family and I were so excited about this stay for easter weekend. Also our first time using vrbo. Christine came off nice at first but the second time we talked to her she acted as if she didnt remember talking to us and gloated about having 93 properties. Upon arriving the place was dirty. Dishes had food stuck on them. Dead roaches were in the corner and couches. The 2 trash cans outside were filled with trash even though trash day was the day before we arrived. The beds were digusting unwashed linen. I am one of those people who bring my own cleaning materials so this didnt bother me too much as I wiped down all the surfaces before we touched it. The major issue was there was no hot water. The first night it was warm and we just based it on the fact that maybe it was because it hadnt been used for awhile. The next morning it was just cold. We addressed this issue with Christine and she came off that we just didnt know how to use the nozzle. She sent her maintenance 2 hrs later who was barely there 10 mins and left saying it works now. I never once saw him check any of the sinks to make sure. When we tried to take a bath the hot water still was not working. This was supposed to be a nice vacation for us we didnt want to keep being bothered by people coming over fixing stuff that should have been checked before our arrival. We also noticed that the hot water heater had just been replaced so she knew there were issues. We left a whole day amd half early. Host did nothing.
andrea J.
2025 年 4 月に 3 泊滞在
