Even though we were credited with a small amount of money back due to all the many many issues with this property, see a summary below for the issues with the property:
1. Three days into the stay, the upstairs air conditioner compressor went out. Arizona day times got to upper 90's. We had to sleep on the couch for 2 nights until the owner was able to get a tech out to repair the AC. When owner was notified, she had a sophomoric cackle laugh saying "I don't know what I can do":. Did not see very motivated to have AC companies come out on an emergency case. Friends and family would not stay with us due to the extreme heat in all of the upstairs bedrooms. Upstairs temp rose to 90 degrees.
2. AC filters needed to be changed. We had to be in home to direct the tech. Cut in to our vacation time.
3. Several days into our stay, the ice maker broke. It took 4 days to get a new unit. When the techs took out the old unit, their comment was "man this thing stinks like fungus". Wonder if anyone else got sick from old ice...We had to be in home to direct the tech. Cut in to our vacation time. We had to purchase ice.
4. Approximate two weeks into our stay, the blower fan motor for the AC burned out. Again, sleeping on the couch for two nights due to high 90's and low 100's outside temp. Upstairs temp rose to 90 degrees. It took a tech several days to get a new part. We had to be in home to direct the tech. Cut in to our vacation time.
5. TV did not work. No sound and picture would go dark with a code on the set. Tech came out several days later and fiddled with the splitter. Nothing changed still with no sound and a dark picture right in the middle of a program. We just gave up at this point. We had to be in home to direct the tech. Cut in to our vacation time.
I would highly advise anyone else if they want to VRBO this property, to vet the property before renting. Dishes, glasses and pots and pan definitely need to be upgraded. The house is listed as "luxurious", and for the high price we paid for our stay, I would not agree with "luxurious". We will not use this property again and advise others to use caution.