8/10 (良い)
Jenni M.
2024年5月26日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション
Family Vacation
The cabin is modern-ish and the perfect size for our family of 3. We truly did love our stay but the experience wasn’t perfect. I’ve never encountered such horrible communication with a host. Unanswered questions and panic to get our check-in information down to wire. It made checking in quite stressful. There was no apology for that ordeal and our questions still never responded to. It definitely felt like a cash transaction & as customers we didn’t feel valued. The cabin does need some repairs. It was a shock to come around the corner to the front door and have a pane of glass (I’m assuming) broken and taped up. Didn’t feel safe and it leaked cold air. Also, I read on other reviews about the living room ceiling fan. It is still loud and scary sounding on lowest setting so we never used it- it does need repair. It would've been beneficial to have the air flow from the ceiling fan. There were other minor issues but overall we really enjoyed the location, the hot tub and the deck with roaring waters. Perfect distance from the National Park and just far enough away from downtown Estes to feel remote. We had elk in the yard one morning and seen them in other yards throughout our stay. We originally booked for 3 days and ended up staying an extra night. Overall, we had a wonderful trip but that attributed to other experiences we encountered as well.
Jenni M.
2024 年 5 月に 3 泊滞在
