The apartment is clean, comfortable, and supplied with the very basic of items (one kitchen towel, no paper towels no sponge). The washer and dryer are not in the apartment, but located just outside the apartment in a secure area. The location is good, walking distance to the majority of historic downtown sites. We would’ve given a higher rating had it not been for two issues. The biggest issue is the difficulty of opening the door to the apartment C. We clearly understood the directions provided by the owner to open the door, but struggled each time due to the difficulty of turning the small metal door knob, much smaller and more difficult to turn in any standard knob we have encountered. It looked as though the white "cap" for the mechanism was missing. The second issue we had was the slow response from the owner each time we communicated through VRBO, to the point we had to contact VRBO directly.