このページの本文に移動
一棟貸し

Mountain Home Across from Purgatory - Views, Hot Tub, Game Room, AC

Mountain Home Across from Purgatory - Views, Hot Tub, Game Room, AC

Mountain Home Across from Purgatory - Views, Hot Tub, Game Room, ACの写真ギャラリー

外観
外観
屋外スパ浴槽
屋外スパ浴槽
リビング エリア

口コミ

10段階中9.2
とても素晴らしい

おすすめポイント

  • 家族で楽める
    ファミリー向けで高評価。
  • ゲームコーナー
    敷地内に大人も子供も楽しめるゲームコーナーがある、希少な施設です。
  • 徒歩圏内の便利なロケーション
    徒歩で楽にたどり着けるロケーションがお客様から好評です。
  • 周辺の観光スポット
    パーガトリー リゾートの近く
ベッドルーム 4 室バスルーム 4 室以上定員 11 名

人気の設備とサービス

  • 敷地内のホットタブの数 - 1
  • ガレージ駐車場あり
  • ペット同伴可
  • キッチン
  • 洗濯機
  • 冷房

周辺ガイド

地図で表示
Durango, CO
  • Place, パーガトリー リゾート
    ‪徒歩 8 分‬
  • Place, フォート ルイス大学
    ‪車で 46 分‬
  • Place, デュランゴ シルバートン狭軌鉄道
    ‪車で 46 分‬
  • Airport, ドゥランゴ, コロラド州 (AMK-アニマス エアパーク空港)
    ‪車で 56 分‬

客室 & ベッド

ベッドルーム 4 室 (定員 11 名)

ベッドルーム 1

クイーンベッド 1 台

ベッドルーム 2

キングベッド 1 台

ベッドルーム 3

キングベッド 1 台

ベッドルーム 4

+2
シングルベッド 6 台

バスルーム 4 室、ハーフバスルーム (トイレ / 洗面所) 1 室

バスルーム 1

浴槽またはシャワー · トイレ

バスルーム 2

浴槽またはシャワー · トイレ

バスルーム 3

浴槽またはシャワー · トイレ

バスルーム 4

浴槽またはシャワー · トイレ

バスルーム 5

トイレ

その他のスペース

テラスまたはパティオ
キッチン
バルコニー

この施設について

Mountain Home Across from Purgatory - Views, Hot Tub, Game Room, AC

Thee home is accessed directly off Highway 550: 4WD/AWD is required in winter months because the road gets snow packed and icy.

Our 3,600 square foot, 4 bedroom, 4.5 bathroom home is right across from Purgatory Ski Resort and was recently remodeled down to the studs and finished with high-end finishes and furnishings. The home is perfect for multiple families as it features 3 separate living spaces and is spread across the 3 floors, offering plenty of space.

The large gourmet kitchen and dining area make preparing meals and dining together a breeze. The game room room on the bottom floor features a pool table, foosball table as well as a seating area, TV and bar and there is a ping pong table in the garage. The home features Starlink WIFI with average internet speeds are around 100mbs (we have seen them over 200mbs). Cable TV is not offered, but all TVs are smart, and with high-speed internet, streaming multiple devices/TVs is not a problem. The house also features AC for the few days each summer it gets a bit warm in the mountains.

Bed Configuration (each bedroom has an attached bathroom):
Main Bedroom- King (3rd Floor)
2nd Bedroom - King (3rd Floor)
3rd Bedroom- Queen (Bottom/Entry Floor)
4th Bedroom - 4 Single Beds, 1 Single w/ Trundle (Bottom/Entry Floor)

This home is pet friendly! We allow a maximum of 2 dogs max and the pet fee is $40/day (for a max $250 per stay).

Book at least a week and a 10% discount is automatically applied (Excludes Christmas/New Years).

Stay with us and we offer DISCOUNTS on both summer (white water rafting, horseback riding etc.) and winter (ski/snowboard rentals, sleigh rides, snowmobile tours etc.) activities.

–About Your Host–
At Vacation Rental Collective (VRC), we’re a professional management company that takes pride in delivering a consistent, high-quality experience across all of our homes. The Vacation Rental Collective difference means you can always expect locally owned and operated service with a personal touch and insider knowledge of the area. We offer 24/7 guest communication and lightning-fast response times whenever you need assistance. Each property is professionally cleaned and meticulously maintained to ensure comfort and peace of mind, and every home is inspected before arrival to make sure every detail is guest-ready.

日付を指定して料金を検索

類似した宿泊施設

内装
120 Travertine Trail - Managed by Purgatory Resort
Durango
  • プール
  • ホットタブ
  • キッチン
  • ランドリー
120 Travertine Trail - Managed by Purgatory Resort

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 25 歳
チェックアウト : 10:00 より前
default

お子様

子供の利用可 : 0 ～ 17 歳
default

イベント

イベント不可
default

ペット

ペットとの宿泊可
default

喫煙

喫煙不可

重要事項

ご宿泊に際して

施設番号 : 3046088vb
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
オーナーによると、施設に一酸化炭素検知器があるとのことです
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器が備わっています

周辺地域について

ドゥランゴ

このバケーションホームは、ドゥランゴの山間部に位置しています。文化的な体験を求めているなら、シルバートン鉄道駅やシルバートン博物館へ行きましょう。人気の観光スポットには、リコタウンホールやメイフラワー ゴールド ミルなどがあります。近くではスキーが利用可能。そり滑りも要チェックです。
ドゥランゴのバケーションホームをもっと見る新しいウィンドウで開く
地図
Durango, CO

周辺情報

  • パーガトリー リゾート - 徒歩 8 分 - 0.7 km
  • アニマスリバー - 車で 24 分 - 25.4 km
  • デュランゴ温泉スパ - 車で 33 分 - 36.4 km
  • フォート ルイス大学 - 車で 46 分 - 51.4 km
  • デュランゴ シルバートン狭軌鉄道 - 車で 46 分 - 52.9 km

交通案内

  • シルバートン駅から車で 34 分
  • テルライド地域空港 (TEX)から車で 88 分

レストラン

  • ‪Powder House - ‬車で 26 分
  • ‪Purgy's - ‬車で 2 分
  • ‪The Nugget (Bar) - ‬徒歩 12 分
  • ‪Dante's - ‬車で 32 分
  • ‪The Old Schoolhouse Cafe - ‬車で 4 分

よくあるご質問

Mountain Home Across from Purgatory - Views, Hot Tub, Game Room, ACはペットと宿泊できますか ?

はい、この宿泊施設にはペットを同伴できます。

Mountain Home Across from Purgatory - Views, Hot Tub, Game Room, ACの宿泊料金はどのくらいですか ?

2026 年 6 月 29 日 現在、2026 年 8 月 18 日 に大人 2 名でMountain Home Across from Purgatory - Views, Hot Tub, Game Room, ACに 1 泊した場合の最低料金は ￥97,235 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

Mountain Home Across from Purgatory - Views, Hot Tub, Game Room, ACの駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

Mountain Home Across from Purgatory - Views, Hot Tub, Game Room, ACのチェックインは何時ですか ?

チェックイン開始は 16:00 です。

Mountain Home Across from Purgatory - Views, Hot Tub, Game Room, ACのチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

Mountain Home Across from Purgatory - Views, Hot Tub, Game Room, ACはどこにありますか ?

山中にあるこのバケーションホームは、パーガトリー リゾートから 1 km、パインズ湖から 2.7 km です。アニマスリバーおよびエレクトラレイクも 10 km 圏内です。

口コミ

9.2

とても素晴らしい

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 20 件の口コミ中 15 件が非常に良い
評価 8 - 20 件の口コミ中 3 件が良い
評価 6 - 20 件の口コミ中 1 件が普通
評価 4 - 20 件の口コミ中 1 件が不満
評価 2 - 20 件の口コミ中 0 件が非常に不満

8.8/10

清潔度

9.8/10

チェックイン

9.8/10

コミュニケーション

10/10

ロケーション

9.2/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Rachael H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Well stocked and very clean. Walking distance to the ski slopes. Great for families.
2026 年 2 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 2 月 12 日)
Thank you for staying with us, and for completing a review! We were happy to host you and your group. We are so glad to hear that you had an amazing stay, and that you found the home well stocked and very clean. We look forward to having you stay with Vacation Rental Collective again in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Mark M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great spot

Loved the place, it's exactly as advertised andncan accomodate the maximum guests very easily. We think we have found our new spot for our annual ski trip!
2024 年 1 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 2 月 17 日)
That's wonderful to hear that you loved the place and that it lived up to your expectations, exactly as advertised. The fact that it can easily accommodate the maximum number of guests is a great bonus, providing a comfortable and enjoyable experience for your group. Discovering a spot that fits perfectly for your annual ski trip is a fantastic find! Having a reliable and enjoyable accommodation can certainly enhance the overall experience and make each trip memorable. Here's to many more successful and enjoyable ski trips in your new favorite spot! Safe travels and happy skiing!
パートナーサイトからの口コミ

10/10 (非常に良い)

Patrick G.

Great house across the street from Purg

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great place directly across 550 from Purgatory. House had great space and amenities. Our family loved it. Location was great for our summertime stay with easy access to the resort and hiking trails.
VrboOwnerからの返信 (投稿日 : 2025 年 6 月 30 日)
Thank you so much for the great feedback! We're thrilled your family loved the home and that the space, amenities, and location made your summer stay enjoyable. Being so close to Purgatory and the trails really does make it special. We'd love to host you again anytime!
宿泊者限定の口コミ

10/10 (非常に良い)

James L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Awesome property! Great Location!

Property was a 5 star stay! Only a short walk to the resort. Plenty of room and space! Check-in and check-out were super quick and easy! Highly recommend!
2024 年 2 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 2 月 9 日)
Thank you so much for your glowing review! We're thrilled to hear that your stay at our property was a 5-star experience. Our team is dedicated to providing a comfortable and convenient stay for our guests, and we're delighted to know that you found the location to be ideal, with a short walk to the resort. It's great to hear that the spaciousness of the property met your expectations and that the check-in and check-out processes were quick and easy. We appreciate your recommendation, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to share. Your feedback is valuable to us as we strive to make every guest experience exceptional. Thank you again for choosing our property, and we hope to host you again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Pat C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful Property

Beautiful house. Great location. Awesome views. Highly recommend.
2023 年 6 月に 7 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Darby E.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Heaven at Purgatory

We had a great time! Multiple families together with plenty of room for all. Host wast quick to respond with questions and provide needed items. Above and beyond to make our stay great!
2023 年 2 月に 4 泊滞在
パートナーサイトからの口コミ

10/10 (非常に良い)

misty m.

Awesome Rental - Great Location!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was great - we all had a blast! Slight issues due to the massive amount of snow - but who can complain about 30in of fresh powder!
VrboOwnerからの返信 (投稿日 : 2023 年 1 月 7 日)
Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective. :) It was a pleasure to host you and we hope you come stay with us again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Carter R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Review

We had a great time. A few notes from the trip. One of the bar stools was broken when we got there and has a metal collar on the leg trying to fix it. I have a picture of if needed as well.
2023 年 3 月に 4 泊滞在
パートナーサイトからの口コミ

10/10 (非常に良い)

Marty T.

Great House

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great house with great location. They do need to address the heater issue on the first floor and repair door to main bathroom upstairs. Even with that said it is still a Five-star revies.
2024 年 3 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and found our house and location to your liking. Your feedback regarding the heater issue on the first floor and the door to the main bathroom is greatly appreciated. We're already taking steps to address these concerns to ensure an even better experience for future guests. We're grateful for your understanding and continued support, and we look forward to welcoming you back for another five-star stay!
宿泊者限定の口コミ

10/10 (非常に良い)

Zeric B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Awesome stay

It was an awesome stay and the property is amazing. Only thing is that It snowed ALOT the night before check in and there were about 3-4 leaks in the house from the melted snow the day after. They had 6 gentleman on top of our roof removing the snow within 40 minutes of messaging the manager. Im sure they will have it fixed before the next guest. Truly a great property to facilitate an even better weekend
2023 年 3 月に 3 泊滞在
パートナーサイトからの口コミ

10/10 (非常に良い)

Vanessa M.

Spring Break @Purgatory

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved this home and its location! It was more than enough space for the 8 of us (4 adults, 4 kids). Hot tub was amazing! The management team was very responsive to questions/inquiries. The kitchen was large and accommodated all our cooking but could use a few improvements. The coffee maker brews extremely slowly and the dishwasher doesn’t get everything clean. Stocking kitchen with more than just one dish towel would also be helpful. But overall the house was great and we would stay here again!
VrboOwnerからの返信 (投稿日 : 2025 年 4 月 1 日)
Thank you so much for your thoughtful review! We’re so glad to hear that you loved the home and its location, and that the hot tub and space worked well for your group. It’s great to know that our Vacation Rental Collective team was able to assist you promptly. We appreciate your feedback about the kitchen and we have looked into the coffee maker, dishwasher, and dish towel situation to ensure everything is in top shape for future guests. Your suggestions are incredibly helpful, and we’ll work on making those improvements. Thanks again for sharing your experience, and we’d be thrilled to welcome you back for another stay!
宿泊者限定の口コミ

8/10 (良い)

Linda C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great location near ski resort

This property is in a great location right across the street from Purgatory ski resort . We had a very enjoyable stay. The house is beautiful and well-appointed. The only problems that occurred during our stay were: The independent heater in one downstairs bedroom was inoperative; the gas fireplace didn't work; and the laundry and mud rooms were always cold. However, several space heaters were available, so we were okay. The management company sent a repairman promptly to address our issues. There was plenty of room for our group of 11, and the dining table was large enough for all of us. We loved the game room and the views from windows on all four sides of the house.
2023 年 12 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 9 月 25 日)
Thank you for your thoughtful review! We're glad you enjoyed the beautiful home, spacious layout, and convenient location near Purgatory ski resort. We appreciate your understanding regarding the heating issues and we always aim to respond promptly. It’s great to know the game room and stunning views added to your stay, and we hope to welcome you back soon! -Erika
パートナーサイトからの口コミ

10/10 (非常に良い)

Samantha M.

Beautiful home

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This home was beautiful, appeared newly renovated and very spacious. It had all the amenities we needed for cooking. Heaters were provided to keep the house warm. We had 3 families split this home for our wedding elopement. It’s located about 30 minutes from downtown Durango. VRC was helpful and quick to respond. Must eat at James Ranch, we had the best burgers there & the view was great! Home is directly across from the ski resort. Would love to come back and rent again.
VrboOwnerからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you for taking time to leave us a review! We are so happy to hear that you enjoyed your stay here with Vacation Rental Collective! We hope to see you back again in the near future!
パートナーサイトからの口コミ

10/10 (非常に良い)

Lauren E.

Wonderful Ski Trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is a very nice house for a large group to stay and ski at Purgatory. Plenty of rooms, nice large kitchen and dining area. A few things to mention, the property did have a grill in the garage even though the management company told us they didn't. Could have saved some money on groceries because the house did have items like paper towels, dish soap, toilet paper, salt & pepper, keurig pods, etc. Hard to regulate temperature with the downstairs thermostat not working well. Lots of space heaters so we used those. It would be wonderful if there was actually a couch and two chairs in the upstairs TV room instead of bean bag/snug chairs. Overall we would return.
VrboOwnerからの返信 (投稿日 : 2024 年 3 月 11 日)
It sounds like you had a mixed experience at the house, with both positive aspects and some areas for improvement. It's great to hear that the house provided plenty of space for your group and that you found the kitchen and dining area to be accommodating. A starter set of essentials is mentioned in the property listing, but can be subjective at times as some find it to be enough for their stay and others not nearly enough. Dealing with temperature regulation issues can be frustrating, especially during colder months, but it's good to hear that you were able to make use of space heaters to stay comfortable. Your suggestion regarding the furniture in the upstairs TV room is valuable feedback, and has been passed along to the owner. Overall, it's positive to hear that you would consider returning to the house. Your feedback is important and will undoubtedly help us make improvements for future guests. Thank you for sharing your experience! -Mackey
パートナーサイトからの口コミ

8/10 (良い)

Linda C.

Beautiful home close to skiing

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is a beautiful house with many amenities and a great location, right across from Purgatory ski resort. There was plenty of room for our group of 11. There were a couple of issues with heating the rooms downstairs. A maintenance person was dispatched promptly. Although he could not solve the problems, several space heaters were provided to help keep the rooms warm. Also, the gas fireplace does not work. The maintenance person could not fix it and stated it needed a repairman. A large group who wants to do a lot of cooking, as we did, might find that more baking pans and serving dishes are needed. The hot tub was great and we loved the game room. Overall we enjoyed our stay.
VrboOwnerからの返信 (投稿日 : 2024 年 2 月 3 日)
Thank you for taking the time to write us a review! We are happy to hear that you enjoyed your over all stay here with Vacation Rental Collective of Durango! We are sorry to hear that you experienced a couple of maintenance issues during your stay here with us, although we are happy to hear that we were able to send someone out to look at the issues, even if we were not able to resolve them. Upon your departure, we did take the action and sent a certified tech to resolve the heating issues as well as look into the fireplace issue further. We do hope to see you back again in the near future.
宿泊者限定の口コミ

10/10 (非常に良い)

James D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Spacious Home with something for everyone

Our multi-generation family enjoyed our stay at this home. It was large, had great views and was extremely spacious. The house was wonderfully decorated and the beds were comfortable. The walk-in showers were great for older parents and the bathtub in the master suite worked well for the baby. We all loved playing pool in evenings and teens loved the big screen TV's for gaming. A few opportunities for improvement: allow use of the gas grill in the garage. We were told ahead of time use was not allowed. The kitchen stove does have a built-in grill however when we used it with the vent on high, it still set off the smoke detector so we abandoned use of it. Overall house cleanliness rated 4 stars since we had to wash all the pots before we use as they were not as clean as we would have liked and some areas of the house (table be pool table) could use a good dusting. We also saw the espresso machine still had water in it from a past tenant so we opted not to use it. Overall these small things did not damper our fun or enthusiasm for being in this beautiful location. We all agreed we would stay here again. If you are into skiing, you can't beat the location across the road from Purgatory Resort.
2024 年 7 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 8 月 3 日)
Thank you for your detailed and thoughtful review! We're delighted that your multi-generational family enjoyed the spaciousness, beautiful decor, and amenities of the home. It's great to hear that everyone found something to enjoy, from the walk-in showers to the pool table and big screen TVs. We appreciate your constructive feedback regarding the gas grill, kitchen stove, and overall cleanliness. We have addressed these areas to improve the experience for future guests. We're glad these minor issues didn't impact your overall enjoyment and that you would consider staying with us again. We look forward to welcoming you back and providing an even better experience next time!
宿泊者限定の口コミ

4/10 (不満)

Robyn C.

良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度、掲載情報の正確さ

The Cantilever Lodge/NotMountain Home

I recently had the unfortunate experience of renting Cantilever Lodge ID# 1033730 . I feel compelled to share my dreadful encounter to prevent others from enduring the same nightmare. Trust me, you do not want to make the same mistake we did. From the moment we arrived, it was clear that this property was far from the paradise it was portrayed to be. Safety Hazards Galore: The property exhibited, from missing rungs on one of the bunk beds (an accident waiting to happen) to the outrageous use of sawed tree trunks as support for the bunk beds. Filthy and Neglected: Prepare yourself for an unclean and rundown property. Dusty furniture, dirty high chairs, and a significant buildup of lint in the bedroom vents were just the tip of the iceberg. Lack of Basic Amenities: Don't expect everything to be in working order. The ice maker was a no-show, leaving us with four unfilled ice trays in the freezer. The rain head fixture was cracked, spraying water all over the bathroom floor and creating a hazardous slip zone. Cold Showers and Broken Promises: Here's the kicker - if you enjoy hot water, look elsewhere. The lack of reliable hot water was a constant issue throughout our stay. We were left with luke warm water for 5 days, many days only 3 out of 11got hot showers. On the last day no water from 9-3 while they replaced the tankless hot water.I cannot stress enough how much I urge you to steer clear of renting from this company. Read the reviews , VRC was aware of existing probl
2023 年 7 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 18 日)
I'm sorry to hear about the negative experience you had. Your feedback is important, and we apologize for the inconvenience and dissatisfaction you faced during your stay. Safety, cleanliness, and the functionality of amenities are paramount to us, and we deeply regret that your experience fell short of expectations. We take your concerns seriously and will be addressing each of these issues thoroughly to ensure that they are resolved and future guests do not face similar problems. Our aim is to provide a comfortable and enjoyable stay for every guest. Your feedback will help us improve our services and the quality of our properties. Thank you for sharing your experience, and we hope you consider giving us another chance in the future. We are committed to making your next stay a significantly better one.
パートナーサイトからの口コミ

6/10 (普通)

Kelli J.

Maintenance Issues but Nice home, Good location

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I was told prior to arriving that a "guest bath" shower would not be operable. For this inconvenience they offered a 10% discount. I thought this was fair and appreciated the heads up. When we arrived, we learned it was the primary bath shower (not a guest bath) that we could not use. That was a bit frustrating, but okay. Meanwhile, the downstairs shower (we are told to use) has lifted floor tiles and a good amount of water collecting underneath when we showered. We also noticed the dishwasher leaking water onto the floor when running. We stopped using it and started washing dishes by hand-no big deal but a chore for a house of 9. However, we quickly realized there was a second leak underneath the kitchen sink and water was now dripping from the kitchen through the ceiling into the downstairs bathroom that we are told to be using but clearly, we no longer can. The Landlord was very responsive and has a maintenance man out within the hour. He was able to fix the leak under the sink; dishwasher could no longer be used for remainder of the trip (waiting on an order part) and the downstairs bath was now off limits, but the primary shower was now fixed. Other items: If using the toaster and microwave at the same time, it trips the power to the kitchen. There are exposed wires from in outlet next to the ovens. They also have no operable windows in the main living area or the bunk room downstairs. This makes for a hot house with no moving air if visiting in the summer. The basement heat was also programmed and kept turning on making it even hotter-something the maintenance guy couldn't figure out either. Kitchen lacked supplies I would expect to have available-like a medium or large pot for cooking pasta. Overall, this was a nice new home with decor and furniture that were top notch, just wish the build of the home held up as well.
2023 年 7 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 2 月 3 日)
Thank you for sharing your detailed feedback about your recent stay with Vacation Rental Collective. We appreciate your understanding and patience regarding the issues you encountered, and we apologize for any inconvenience caused during your stay. We are pleased that our communication about the non-operable primary bath shower and the offered discount was appreciated. However, we understand that the confusion regarding the shower created frustration, and we sincerely apologize for any inconvenience caused. We are grateful for your acknowledgment of our prompt response and the quick action taken by our maintenance team to address the leaks. Your feedback regarding the power tripping in the kitchen, exposed wires, lack of operable windows, and missing kitchen supplies is valuable. We understand the importance of a functional and comfortable space, so we have made sure to have maintenance resolve all of these issues, including the dishwasher and basement heat. We are thrilled to hear that you found the decor and furniture top-notch. We appreciate your understanding, and we hope that you would consider staying with us again in the future. We are confident that the improvements we are implementing will contribute to a more enjoyable and trouble-free experience. Thank you for choosing our property, and we look forward to the opportunity to host you again.
宿泊者限定の口コミ

8/10 (良い)

Danny J.

2026 年 2 月に 3 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Brandon G.

2025 年 1 月に 1 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 2 月 2 日)
Thank you for staying with us, and for completing a review! We were happy to host you and your group, and are so glad to hear that you had an amazing stay. We look forward to having you stay with Vacation Rental Collective again in the future!

オーナーについて

オーナー : Vacation Rental Collective - The Durango Collection

オーナーのプロフィール画像

言語 :

英語

プレミアオーナー

お客様に対して常に優れたサービスを提供しています
弊社サービスについてご意見をお聞かせくださいご意見の送信