2/10 (非常に不満)
Joseph L.
2025 年 11 月 13 日
良かった点 : チェックイン、ロケーション
気になった点 : 掲載情報の正確さ
We originally booked this reservation for Friday 11/7-Monday 11/10. We arrived late Friday night and noticed the home to have a For Sale sign in the front yard. When we pulled up the residence was painted over in white making it look nothing like the pictures associated with its listing. Respectfully, the exterior and brick/stone work is what initially caught my attention to even look at this listing. When we went inside the home which felt abandoned with the bare minimum present, certainly not like a hospitable expected VRBO home. The downstairs of the property did present itself well minus many of the light switches not functional along with the main overhead entry light flickering. The upstairs appeared to be stripped down and not an area in which I wanted my soon to be bride and her guests staying in before our wedding. When I immediately reached out to the host Friday night to voice my concerns they advised me the house being painted over in white should have not been an issue, even though it falsely represented the property listed on your site and merely mirrored its Zillow listing. I kindly asked the host if there was anyway they could help me cancel the reservation, I even stated I would pay for the first night on Friday. It was not cancelled, I did not stay any of the nights, and I was accused of hopefully not using it for my wedding reception which I knew was against their policy. This was incredibly unprofessional host and I'm kindly requesting a refund if possible
Joseph L.
2025 年 11 月に 3 泊滞在
