中心地にあるリフォーム済みアパートメント

I just wanted to take a moment to personally thank you for being such a wonderful guest! It was truly a pleasure hosting you, and I so appreciate how well you took care of the place—you left everything in perfect condition, which means the world to me as a host. You were respectful, communicative, and an absolute joy to host. If your travels ever bring you back this way, we’d be thrilled to welcome you again! Wishing you all the best, and thank you again for choosing to stay with us

Thank you for your review. We would like to clarify an important issue regarding this reservation, as the review appears to have been posted for a unit where the guests unfortunately never stayed or checked in. The guests believed they had booked the same apartment they stayed in during their previous visit. However, this reservation was for a different unit. Upon arrival, they went to the apartment from their previous stay and attempted to use the access code provided for their current reservation. Naturally, the code did not work because they were at the wrong apartment. The guests contacted us at approximately 5:15 PM, and we responded within less than 10 minutes after reviewing the exterior cameras and confirming what had happened. We explained that they were at a different unit than the one reserved. The guests later acknowledged the misunderstanding and explained that they had been driving all day and were tired and confused. We are disappointed to receive a lengthy negative review for a property that the guests never entered, checked into, or stayed at. In fact, the guests' previous stay at the apartment they mistakenly went to was rated positively, with them giving that property an 8/10 and describing it as a nice place. We always welcome honest feedback from guests who have experienced one of our properties, but we believe it is important for future guests to understand that the concerns described in this review relate to a misunderstanding regarding the reservation and not to an actual stay at this particular unit. We appreciate the opportunity to clarify the situation.

I just wanted to take a moment to personally thank you for being such a wonderful guest! It was truly a pleasure hosting you, and I so appreciate how well you took care of the place—you left everything in perfect condition, which means the world to me as a host. You were respectful, communicative, and an absolute joy to host. If your travels ever bring you back this way, we’d be thrilled to welcome you again! Wishing you all the best, and thank you again for choosing to stay with us

Thank you for letting us know, we did remove the odor that was mentioned!! I just wanted to take a moment to personally thank you for being such a wonderful guest! It was truly a pleasure hosting you, and I so appreciate how well you took care of the place—you left everything in perfect condition, which means the world to me as a host. You were respectful, communicative, and an absolute joy to host. If your travels ever bring you back this way, we’d be thrilled to welcome you again! Wishing you all the best, and thank you again for choosing to stay with us