6/10 (普通)
Brett A.
2025 年 7 月 28 日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
We checked in at 4pm. The thermostat was set at 74, room was 78 degrees. Turned 2 fans up as high as possible and was Ok as we were out that night. When we returned the temp was still 78. At 4am it was 74 and 6am it was 72, so it was not worth complaining aboutNext day, we were at the beach & pool most of the day, when we returned around 4pm, it was back up around 78 again, since late in the day and we were checking our the next morning, we let it be.At 6pm, the smoke detector started to beep. We called the after hours # and spoke to an operator who called the properly. She came back and told us there was nothing that could be done until the morning, which I said was unacceptable. She asked if we could remove the battery. Since the one in the living room already was missing the battery, I assumed this was not a priority to the property.She put me on hold and in the meantime, the bedroom detector that was beeping was too high to reach by standing on the bed or any chair in the room.I stood on the bed and tried to the reset button with the broom,which I did but still beeped.i then took a set of kitchen tongs and popped the battery cover off and flicked the battery out.The operator called me back to tell me they were still working on getting someone out. I told her it was done. At that time I told her there was an issue with the A/C. I never heard back on that.Left a message and received a response after check out that my message would be sent to operation staff.
Brett A.
2025 年 7 月に 2 泊滞在
