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6/10 (普通)
Zachary C.
2024年5月14日
Nothing But Issues
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Upon arrival we found the door unlocked and the batteries dead in the lock. We informed them about this issue and the only response back was "Did you get in?". So we ended up buying batteries ourselves and putting them in. The Refridgerator hardly kept things cool and when we brought that up to them, the response back was "well you can't use it on a cooler setting. Turn it back down to where it was set at (2 out of 5)". So we froze water and rotated it around from the freezer and the refridgerator the entire time we were there to have cold perishables. The dishwasher only sanitized dishes and didn't wash anything. We had to make sure the dishes were clean before we put them in otherwise we would have to wash them again by hand. The internet hardly ever worked, and when we brought it up they said they'd send someone to take care of it but no one ever came. The A/C didn't work when we arrived. It took 3 attempts to get maintenance to come out before they sent someone. The first attempt was Monday and they didn't come until Thursday. The floor was dirty making white socks brownish black. Also, some of the dishes were dirty, and every once in a while we got a whiff of mold in the queen bedroom just inside the front door on the right. Lastly, the couches in the living room were both extremely used and old to the point the cushions were almost flat. Although highly disappointed in the company renting the condo for the condition of the condo and lack of good communication. Despite all that, we were very happy with Majestic Resort and the height of the condo on the 21st floor.
Zachary C.
2024 年 4 月に 14 泊滞在
