I'll start with the pro's of this place, and there were plenty. The view's from 406A are quite simply, ridiculous. Breathtaking views up and down the southwest side of the island. The sound of the ocean against the rocks echoing through the condo is a great thing to hear while staying here. The views from the kitchen are panoramic of the ocean, mountain and all of the "gardens" Kauai has to offer. The pool at this place is amazing, hanging over the ocean with countless turtles swimming below all day every day.
All of the cons of this place are annoying, because they are easily fixed. Firstly, this place needs updating in a catastrophic way. The furniture is surely late 90's, wicker style with glass that gets covered in a mixture of salt and humid air, and the white arm chairs are absolutely filthy. The L shapped coach smells horrible and feels grungy, and the outside patio furniture is very old, basic and not very comofrotable. Looking down at the neighbors below, with their new patio furniture made you wish this place followed suit. The kitchen appliances are also old and dated, the fridge has no cold water or ice dispenser and is fairly small. The oven door doesn't even close all the way, so the heat just escapes into the kitchen which heats up the kitchen. I reached out to anne to address, and she did say the range was already supposed to be replaced, but she's waiting on property management to install.
The beach chairs and cooler that were provided were also old and needing replacing. The cooler handle was broken, and fixed with red duct tape, and the chairs were rusty and broken. Anne also was attentive to those issues, and actually new chairs arrived the next day.
The biggest complaint by far came from my in-laws who we gave the master bedroom too. First, the mattress in the master is lumpy and worn, and like the queen mattress in the smaller bedroom, needs to be replaced, desperately. There are also no curtains whatsoever in the master, which i understand allows for an incredible view, but some people like sleeping past sunrise. Towels, shampoo and soap have a very motel 6 feel. Sample sizes only, and no more than 1 towel per guest was provided.
We had a great time on our trip and our love for Kauai is strong. I just feel like this place could easily be a 5 star stay, and i'm having to struggle with whether to give it 4 stars, or 3. Put a few bucks back in to it, get new furniture, new mattresses, and it's a 5 star place.