Luxury retreat house in Charlotte.

Thank you for your excellent review and feedback! So good to hear you enjoyed your experience! We look forward to seeing you again soon in our house. We are glad you were able to find us!

Dear Jason, Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and that the home and location met your expectations. It was a pleasure hosting you, and I truly appreciate your recommendation. You're always welcome back anytime! Warm regards, Oxana

Dear Frederick! Thank you so much for your feedback! We have installed railings based on your recommendation! We highly appreciate it! Wr hope to host you again!

Thank you Danna for your feedback. Please let us know what else can we do make this house a 5-star experience stay! Thank you, Oxana

Dear Erika, May infinite blessings be on your path, Thanks a lot for the 5 stars rating! Please remember you are always welcome here. We hope to see you soon! Blessings, Oxana

Thank you Hannah for your feedback. We apologize for the right temperature, the cleaning lady forgot to turn it on. Please let us know what else can we add make this house 5 star experience! Thank you, Oxana

Thank you Jose for your wonderful feedback. We do our best to make this house a 5-star experience stay! Thank you, Oxana

Dear Tamara, may infinite blessings be on your path, what a wonderful review! Thank you so much for your kind score and commitments. We are so happy to hear that we caused such a good impression on you, we truly strive to provide the best customer experience we possibly can! Thank you, Oxana

Dear Amy! Thank you for your feedback! I’m glad you enjoyed the house! I apologize for the grass, however it were 3 heavy rainy days right before your arrival and our landscaping company wasn’t able cut it, by the time it dried out you were already leaving! I definitely will take care of it in the future as much as weather allows me! Thank you, Oxana

Dear Jalaine, May infinite blessings be on your path, Thanks a lot for the 5 stars rating! Please remember you are always welcome here. We hope to see you soon! Blessings, Oxana

Thank you Allison for your excellent review and feedback! So good to hear you enjoyed your experience! I look forward to seeing you again soon. I m glad you enjoyed your stay! Oxana

Dear Kim, May infinite blessings be on your path, Thanks a lot for the 5 stars rating! Please remember you are always welcome here. We hope to see you soon! Blessings, Oxana

Dear Tianna, Thank you for your feedback. We’re sorry to hear about your experience with insects during your stay. North Carolina does experience a peak bug season, especially in more natural or wooded areas, and I take measures to mitigate this as much as possible. I regularly schedule pest control services and thorough cleanings to ensure a comfortable environment for our guests, though, unfortunately, nature can sometimes persist despite our best efforts. I am really sorry that 3 bugs you have sent me pictures of really upset you that much. I apologize that this impacted your experience and appreciate your understanding. Your comments are valuable, and I will continue working to improve the comfort and cleanliness of our property. Thank you for sharing your feedback. Oxana

Thank you Ashley for your review! I am happy the experience exceeded your expectations! I strive to provide the best service in hospitality. I hope to see you again! Oxana

Dear Ahnanda! Thank you for your feedback! We're glad to hear you enjoyed the interior of the property. We appreciate your insights about the exterior and will address the issues you mentioned, including the upkeep and yard maintenance. It’s very hard to keep up with nature! Your comments are valuable in helping us improve. We hope to welcome you back for an even better experience! Thank you, Oxana

Thank you Rick for your excellent review and feedback! So good to hear you enjoyed your experience! We look forward to seeing you again soon. Oxana

Dear Lee, I hope this message finds you well. I sincerely apologize for any dissatisfaction you experienced during your stay. I would like to clarify my perspective regarding the situation. When you initially inquired about extending your stay, I informed you that it was possible. However, two days before your checkout, I received multiple requests from other guests interested in booking the property. I reached out promptly to suggest that you confirm your extension as soon as possible due to the high demand. You mentioned that you would know for sure the next day. I did make you aware that I wouldn’t be able to extend your stay if someone booked it online. I texted you multiple times within two hours asking you to confirm your extension on the VRBO app because of the high demand for those dates. My rental policy requires that any extensions be secured with immediate payment. After waiting for several hours without a response, the house was booked by other guests. When you called me, I was taken aback and cursing out by your frustration regarding the booking. I kindly reminded you that I was trying to hold the dates for you, but I didn’t receive a timely response. I have never changed my daily rates; they have remained the same for the past ten months, especially during such a challenging time as a former resident of Asheville. I regret that this situation led to your frustration, and I wish we could have communicated more effectively. I did my best to keep you informed throughout the process, and it was never my intention to cause any inconvenience. I hope this explanation provides some clarity, and I appreciate your understanding. Best regards, Oxana

Dear Melissa, Thank you for your feedback. We’re truly sorry to hear that your experience wasn’t what you had hoped for. However, we’d like to kindly share that this is the first time we’ve received a comment of this nature. Our neighborhood is known for being very quiet and peaceful, with most neighbors being retired, kind, and respectful members of the community. Regarding your comment on the beds — we take great pride in creating a comfortable experience for our guests and have spent a lot of time carefully selecting high-quality mattresses, linens, and bedding to ensure a restful stay. Comfort is one of our top priorities, and many guests have complimented us on that. We value diversity in our city and believe it adds to the vibrant and welcoming atmosphere of Charlotte — something our home reflects and celebrates. We appreciate all feedback, as it helps us continue to grow and serve future guests even better. Warm regards, Oxana