4/10 (不満)
Shanin T.
2023 年 7 月 29 日
良かった点 : チェックイン
気になった点 : 清潔度
Very dirty with bug issues
When we arrived, I took my shoes off outside and was immediately greeted by very sandy floors. Its ok its a beach house so I thought maybe the cleaning people left some behind from their shoes no big deal. But I was very wrong. We were also met with oily fingerprints all over the fridge, the light in the shower being out and a hole where the overflow cover to the tub should be and huge water damage spots in master bath. We notified Oak Island Accomodations immediately and headed to the grocery store. While I was gone, a cleaning person came to the house and was super rude to the adult kids who were hanging out. She asked them to leave so she could clean asking what was not cleaned and the kids said the floors were very sandy. They went outside. According to the kids she was there for no more than 5 minutes in which she vacuumed the floors. When I returned the floors were still gross. I set to sweeping and mopping with the cleaning products I had to buy at the store and found several large piles of dog fur and a large pile of sand. While moving the garbage can we also found a used bandaid. Over the course of our stay I found a german roach, several large palmetto bugs and the kitchen sink area had tiny ants everywhere that we discovered while we unpacked. There is zero storage for dry goods in the house. There was no hand soap left in the home (we left the next guests our bottles). There was also a complete lack of mixing bowls or storage containers.
Shanin T.
2023 年 7 月に 7 泊滞在
