Arrived at location, yard was over grown, broken chair in back fence, trash and broken solar lights in flower beds, back porch had mismatched chairs, dirty deck and looked like a party had held there. The two gates would not lock and there was a gap in the fence and gate being blocked by a piece if firewood. This was a concern because we had our two dogs with us. Ig rules about picking up after dogs and we found old dog piles in the yard. Spider webs and spider in kitchen and dining room area, house smelt stale. Communications with host were not good at all. Initially they were but as we sent issues and pictures as requested by the host they all but stopped the first night. Getting aggravated about lack of response to our concerns, I asked about getting things taken care or if not we awaited to leave. Host was quick to respond that they would not cancel with our concerns. We were not comfortable with the spider and spider webs situation so we slept on the couch and love seat. Then when we reengaged the host in the morning she asked what we wanted her to do. How about work the list of the pictures I had sent the night before. Frustrated with her lack of assistance we left early and have requested reimbursement. The house was clener when we left than whne we checked. We should not have to check into a house and look to clean. We pay too much for this.