Chateau Nouveau TRUE Ski-in/out / EPIC Views - Access to Peak 8, Hot Tub & More

Thank you so much for the wonderful review. We’re happy you enjoyed the location, kitchen, and overall setup, and we’d love to host you again on a future trip to Breck!

Hey Todd, Thank you for your feedback! We're thrilled to hear that the home worked well for your family and that the ski-in/ski-out access was a highlight of your stay. The short path through the trees can be a bit difficult for beginner skiers but we’re glad that the short walk to the slopes was convenient. We also appreciate your comments about the master bedroom and garage access. We stopped providing key fobs as we discovered they go missing quite often at our other properties and decided it would be best just to provide access codes for guests. Thanks again for staying with us, and we’d love to host you again for your next Breckenridge adventure!

Thank you for sharing your feedback. We are truly sorry that your stay didn’t meet your expectations and we completely understand how frustrating the construction near Peak 8 can be. Unfortunately, this is a large-scale project that is outside of our control and is affecting many neighborhoods in Breckenridge. That said, your comfort was our priority. On the day of your arrival, we quickly arranged for you to tour 3 alternative properties and also offered an upgrade. While those homes ultimately didn’t work for your group, we wanted to do everything possible to provide options. We also issued a partial refund as a gesture of goodwill. We genuinely value guest feedback because every review matters to us and helps us improve. We will continue to communicate clearly with all future guests about construction in the area so expectations are set ahead of time. We are sorry again that this situation impacted your trip and we hope you’ll give Breckenridge, and us, another chance in the future.