10/10 (非常に良い)
Eric H.
2025 年 8 月 10 日
良かった点 : コミュニケーション、ロケ ーション、掲載情報の正確さ
The condo is incredible! We had 6 people stay in the unit comfortably, with enough bedrooms, beds, and bathrooms for everyone. The condo is spacious, and there are places to come together as a group and to have time alone. We enjoyed sitting on the deck and looking at the view of the mountains. The unit is very quiet and peaceful.The location is awesome! It's right across the street from the pool, hot tub, and exercise facility. The beach and "A-Bay" are a short walk beyond the pool. We also walked to the Kings Shops and the petroglyph preserve. Everything was so convenient.We encountered a few issues when we arrived. We called the office, but it was closed for the day, so we were worried about responsiveness. We left messages via the VRBO platform, and were pleasantly surprised when the team responded within minutes. They worked hard to resolve the issues as quickly as possible, even though it was "after hours" for them and their contractors. We really appreciated everyone's sense of urgency and dedication. We were told that this was the first time that these issues had happened. The team was gracious to compensate us for the inconvenience.On our departure date, I went on an errand and lost one of the keys somehow. I'd never done that before, and I asked to be charged for the replacement. The team was gracious to waive the charge, even though I expected to be accountable for my mistake.
Eric H.
2025 年 7 月に 5 泊滞在
