Facility was nice. The beds were awful, blood on pillow, mattress very lumpy, had to sleep on couch because it was not sleep able.
Adilia S.
2025 年 5 月に 6 泊滞在
8/10 (良い)
Tim O.
2020 年 2 月 20 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
One of our favorite places to stay (Bella Vista)
I debated between 4 and 5 stars. It usually gets 5 stars, but the plug on the bath did not work (we reported it, but it not being an emergency, they probably fixed it the next day) and there were only four towels for six guests (we reported, and they did not bring more while we were there).
It is such a beautiful place, clean, and with excellent facilities.
Tim O.
2020 年 2 月に 1 泊滞在
8/10 (良い)
Jordan L.、Litchfield Park, Arizona
2023 年 3 月 18 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Missing kitchen supplies
In general the property was as advertised. Although there was a large variety of miscellaneous items in the kitchen, there were no baking dishes or oven safe pans.
Jordan L.
2023 年 3 月に 4 泊滞在
8/10 (良い)
dana s.
2022 年 7 月 15 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
had fun
downfall not enough pans cooking bowl ect to cook. Small trash can was having to take the trash out twice a day.
dana s.
2022 年 7 月に 6 泊滞在
8/10 (良い)
Frank S.
2023 年 5 月 25 日
良かった点 : 清潔度、ロケーション
気になった点 : チェックイン、コミュニケーション、掲載情報の正確さ
Check-in was not convenient
We where not aware we had to go to property management to check-in. That didn't make sense to us and it was not convenient. So it took longer than expected to check in. They didn't provide enough trash bags or toilet paper. We had to call. Overall our stay was nice, the unit needs a bit of updating.
Frank S.
2023 年 5 月に 5 泊滞在
8/10 (良い)
Melissa D.
2023 年 6 月 25 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Overall good trip
Very nice 2 bedroom condo at Bella Sirena. This resort is our absolute favorite in all of Rocky Point. The only reason I cannot give 5 stars is because of how this unit compares to other Bella Sirena properties we’ve stayed at. This condo includes the bare minimum, although I will say the beds were very comfortable. This unit did NOT provide extra towels, blankets/ pillow for the pull out couch, bathroom basics (shampoo/conditioner/lotion), beach towels or umbrellas and did not have a working ice machine. We also could not find a remote control for the living room TV. Other than that, the employees at Casago were extremely friendly and the check in process was so easy! Would definitely come here again, but will be a bit more prepared with our own items.
Melissa D.
2023 年 6 月に 2 泊滞在
8/10 (良い)
Tiffani S.
2023 年 3 月 19 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Nice Condo
We enjoyed our stay at Bella Sirena. The condo was clean and well appointed. We liked the space-everything was well represented in photos. The beach chairs were a nice add. The only thing that I would have appreciated is more information on stuff in the condo like hot water and Wi-Fi. We didn’t know how to turn the hot water on or what the Wi-Fi code was. Maybe some check out procedures too -we weren’t sure where to take the keys upon check out.
Tiffani S.
2023 年 3 月に 3 泊滞在
10/10 (非常に良い)
Sue
2021 年 12 月 6 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
The balcony is fantastic. The beds were very comfortable. The property is tidy. The elevator is modern. Great space!
Tiny complaints: the key was janky (a copy of a copy most likely) - lots of jiggling the handle and there were no potholders. There is a blender, ice and 5 gallons of filtered water. Really nice space. Would stay there again tomorrow if I could.
Sue
2021 年 11 月に 4 泊滞在
6/10 (普通)
FRANCISCO
2021 年 10 月 17 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Everything was excellent with the exception that the dryer wasn't working
FRANCISCO
2021 年 10 月に 4 泊滞在
8/10 (良い)
ALBERTO G.
2021 年 7 月 15 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
604
It was nice, but Brown sofa in living room is worn out and uncomfortable. Also thermostat for second bedroom not working properly.
ALBERTO G.
2021 年 6 月に 5 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2021 年 7 月 11 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great place
Great place
宿泊されたお客様
2021 年 7 月に 3 泊滞在
6/10 (普通)
David C.
2021 年 6 月 10 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
Nice enough
We’ve stayed in this unit several times in the last several years but this is the first time since it has switched to CasaGo. Still love the location but it just isn’t as nicely equipped as it used to be. Registered as a group of six but only had 5 bath towels and fewer hand towels. No sponge or other tool for scrubbing dishes, which was an issue given how few dishes and glasses are stocked. Only had one extra garbage bag for a three day stay. Overall it wasn’t enough to greatly diminish the trip, but enough to add some rough edges and friction to a weekend that should have been zero stress.
David C.
2021 年 6 月に 3 泊滞在
10/10 (非常に良い)
Liz R.、Scottsdale
2021 年 4 月 14 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Long weekend in Paradise
Excellent property. Exactly as advertised. Clean and well stocked. Wonderful getaway at the fabulous Bella Sirena. Would definitely recommend this property!
Liz R.
2021 年 4 月に 4 泊滞在
10/10 (非常に良い)
Manuel Z.
2018 年 11 月 10 日
Very beautiful condominium
Very well maintained, very very very clean! Staff all over, every floor maintained every inch of the property,
Manuel Z.
2018 年 10 月に 4 泊滞在
8/10 (良い)
Leah G.
2017 年 10 月 31 日
Bella Sirena is a beautiful place to stay.
Once again we were not disappointed with our Bella Sirena stay. This particular unit was very pleasant and we have no complaints. The condo was clean and the property management cleaning staff came by daily to collect our trash and refill our paper products. The cleaning staff was very respectful and professional.
Our only suggestion and I call these suggestions because they did not determine the outcome of our vacation are:
One extra set of silverware (so guests will not run out after just one meal)
Replace the bedside lamp in the master bedroom (not working and it's not the light bulb)
Love love love to have a lounger chair on the patio because the views are just to fantastic not to have one.