5つ星のゲームルーム、南向きのプール/スパ、wifi、ディズニー3マイル、無料のバーベキュー

It was our pleasure to host Barbara and her family at "Emerald Magic" offered by "Emerald Island Rentals". We take great pride in relfecting our villas accurately and we are glad Barb's family noticed that. We would love to host this family again in the future. Best Wishes Sri Gogineni Emerald Island Rentals

Thank you for staying in the tropical surroundings of Emerald Island in our premium vacation home. We are pleased to know that you found this villa incredible as we designed all our villas to be superior. We look forward to having you back as our guests. Sri Gogineni Emerald Island Rentals

Thank you for your review. It is good to hear that kids loved the game room. We will be happy to have you back as our guests in the future. Best Wishes Sri Gogineni Emerald Island Rentals

Hi Lisa Thank you for your feeback. I wish you mentioned your concerns while you were there so that we could have sent the cleaners right back to rectify. I am glad you had a good time. Thank you.

It is our pleasure to assist our guests when they need something. As we tell our guests, we can be reached via phone, email, text or chat service on our own website. We have been here for many years and will be there when our guests need us - it is that simple. Sri Gogineni Emerald Island Rentals

As having traveled around and stayed in many vacation homes and other accommodations, we studied what works for travelers. The easy check-in process is a result of one of the many features that came out of our own experiences. Accurate information such as the drive times to Disney World are given to assist renters in planning their vacation and not have any surprises. Regarding the minor AC issue - The weather caught us by surprise and we did not realize that it was going to cool down so drastically over-night which required us to set the thermostats to AUTO mode. Our Emerald Island Rental homes are designed to be superior in quality and we pleased that this guest acknowledged that. Thank you Sri Gogineni Emerald Island Rentals

We would like to thank Jerome and his family for staying at Emerald Magic by "Emerald Island Rentals". We apologize that the air conditioning was low on freon for the beginning portion of his stay, which was immediately addressed and fixed. Taking care of guests is our #1 priority, which is why we are available to take care of questions, concerns, or other comments. We would love to have these guests again in the future.

First, we greatly appreciate Jane and her family booking our villa. We regret the cleaners missed a few tiny spots/stains on the wall and offered to send the cleaners right away. Guests mentioned that it is OK and that it was not a big deal. It appears that the guests misread the sign on the spa timer (I have a picture for anyone who would like to see it). The dial must be turned past 15 minutes - not to 15 minutes. You can have the spa heat timer to 1 hour at a time. This is pretty standard across all homes for a reason. When the spa is heating, the water circulation in the pool stops. If there is no limit on the timer then it is quite possible that the guests would put the heater to spa mode and forget. That would make the pool ultra-cold and turns it green (as there is no circulation of chemicals to balance). As I mentioned, this is not to inconvenience the guests, but to make their pool usage more enjoyable. The timer goes to one hour. Regarding the pans, knives, etc, a quick phone call would have gotten these guests a new set of whatever they needed. Cleaners would not know how sharp the knives are. Something that could have been easily solved. We provide a starter supply of trash bags, consistent with area standards. The size needed is not special, just tall kitchen bags (not grocery bags). When these guests mentioned on their way out that the spa did not work for the last two days, we were puzzled. We sent the tech right away. It appears that someone (assuming a kid) removed the skimmer basket and stuffed small plastic toys into the system. They traveled through the system and caused a malfunction as they broke into pieces. We have no way of knowing who would have done that but this happened on the 5th day of these guests' stay. We will check all the mattresses and replace them as needed, no issues. Again, this is the first time we heard anyone complain about mattresses, so we will look into that right away. We appreciate these guests took the time to review.

We would love to thank Nancy's family for renting our vacation home, Emerald Magic by "Emerald Island Rentals". We appreciate these guests for pointing the cool game-room. Best Wishes Sri Gogineni Emerald Island Rentals

Thank you for your review, Krista. It was our pleasure to work with you and accommodate your needs. I look forward to hearing from you about your future rental needs.

We are pleased to know that all the upgrades we had done recently are being liked by our guests such as Lynch's family. Over the past 13 years of renting about 20 homes, we believe we learnt a thing or two :) and every bit we learnt has been used to create a nice welcome packet that provides all relevant information. Pool door alarms are a security measure and seems like these guests made a family bonding event out of the contest around the alarms. Wow, what a great way to enjoy vacation! We provide starter supplies so that guests go through the first night with additional supplies being he guest’s responsibility. We would love to have these guests back next time. Best Wishes Sri Gogineni of Emerald Island Rentals

We would like to thank these guests for their choice of villa and it was a pleasure to assist them. With kids and commitments to be always 'online', we understand how important it is to connect to the internet. Glad we were able to assist these guests. We look forward to having them back in the future. Best Wishes Sri Gogineni Emerald Island Rentals

We appreciate these guests for choosing our villa and for taking the time to review. Glad to hear they enjoyed the welcome "goodies". We will be pleased to host them again. Best Wishes Sri Gogineni Emerald Island Rentals

It was a pleasure to assist these guests. We take great pride in maintaining our villas and the game rooms we offer are unique and well designed to provide lots of entertainment to kids. Glad to hear this family had a great stay. Best wishes Sri Gogienni Emerald Island Rentals

We are pleased to know these guests enjoyed "Emerald Magic" villa offered by "Emerald Island Rentals". It was a pleasure to assist them and good to see they used our welcome pack to unfold the easy directions to Disney and other parks.

We are pleased to learn these guests enjoyed their stay. It appears that they did not follow the shorter route suggested by us in the welcome instructions which would have made the trip to Disney a short 3 miles drive. We thank this guest who refused to accept reimbursement for the purchasing the two kitchen gadgets. Thank you Sri Gogineni Emerald Island Rentals

Like many of our guests who clearly see the difference between other homes and our homes, this guest as can be seen is clearly delighted with our "Emerald Magic"!

Once you stay in any of our vacation homes, you will never want to stay in a hotel - ever again! We are pleased to know this guest recognized our efforts to accurately describe our properties.

As this home provides much of the magic like Disney World itself, we named it Emerald Magic. For those who want a spacious and comfortable accommodation with luxury amenities, this home is the answer. We understand the anxieties of vacationing with small children and are happy to be available when our guests have any questions. This guest experienced the best of what we have to offer - like every other guest of ours!~

We know how difficult it can be to navigate with a large family including kids who are eager to start their vacation. Stemming from own experiences, we made the check-in process easy with our key-less entry systems. The pool and spa heat option was specifically declined by this guest though we highly recommended that they opt for the same. Hence as expected for that time of the year the pool was not hot enough for this guest. We strongly recommend pool heating from Oct to Mid April. Even if a guest does not opt for the pool heating at the time of reservation, we are happy to add that option if the guests find the need. All you need to do is call us :)

As having traveled around and stayed in many vacation homes and other accommodations, we studied what works for travelers. The easy check-in process is a result of one of the many features that came out of our own experiences. Accurate information such as the drive times to Disney World are given to assist renters in planning their vacation and not have any surprises. Regarding the minor AC issue - The weather caught us by surprise and we did not realize that it was going to cool down so drastically over-night which required us to set the thermostats to AUTO mode. Our Emerald Island Rental homes are designed to be superior in quality and we pleased that this guest acknowledged that. Thank you Sri Gogineni Emerald Island Rentals