From the first time I requested info on one of The Villas with Tracey, she was fast and very helpful with all our "Big Family reunion" needs! With many choices of homes and villas in Phuket, I have to say we went with Amber Villa because of Tracey's professional and helpful responds.
The Villa was spacious and well maintain, the kids had a great time swimming.The daily staffs were wonderful (10 Stars for them)!! The cook made us some of the yummiest Thai dishes.
The 4 stars on Cleanliness is for some areas in the backyard had some trash and cigarette butts left behind from previous occupants, not a big deal.
The 3 stars on "Host" was the host that I dealt with upon arrival in at the villa at Phuket, she missed out a few details about our stay, and not that pleasant to deal with.
But overall, had a wonderful time, beautiful villa, wonderful daily staffs, 10 minutes walk to a beautiful Beach (Topless, my teenage son had a big surprised!).