The property was advertised as a Ancient Historical Palace.
The property was ancient, musty, smelly and mold ridden. The furniture was flea market type. The pictures in the listing were staged. No crisp white linens to be found. The mattresses were sunken in, the day bed was as well. The bath towels were mixed, matched and worn out. There was a considerable amount of mold in the bathroom.
The exterior court yard was a disaster and required a very serious cleaning and makeover.
We had a difficult discussion with the property owner explaining our concerns but she did not want to understand our issues with the property. After a lengthy discussion with the property owner, she just walked away and told us to deal with it. The property owner lived upstairs and was unable to hear our concerns because she lived upstairs and it was her private home.
When we travel it is imperative that we are comfortable. We could not be comfortable at this property.
We did not stay at the property, it was totally unacceptable and we stayed in a hotel during our stay. Booking.com worked with us for over an hour to find accommodations for our 5 adults, we were extremely lucky to find those accommodations so late during the first night of our stay in Italy.
Bologna was great, the food was amazing, JUST DON’T STAY HERE.