We had a great family trip to the Whiteface Lodge, and Tim really simplified the planning and booking process for us. I hadn't ever used an agent for a vacation like this before, but I would call Tim/Last Hurrah again without reservation.
The Lodge itself was even better than represented. We had a 3 bedroom/3 bathroom suite, which was enough space for our family of 5 (the two younger ones shared a room, which was sufficiently large for them, while our oldest had her own room). We could easily have spent our entire trip to Lake Placid on the grounds of the Lodge and we would not have gotten bored. If anything, there was almost too much to do, and we are already planning a return trip! We swam, hit the game room and bowling alley, made s'mores by the bonfire every night, saw some movies, saw a naturalist/wildlife exhibit, and used the sport courts. The facility was in great shape, and the staff was helpful and accommodating (arranging tickets to the Oktoberfest at Whiteface, cleaning the suite top-to-bottom, turndown service, daily cookie delivery, recommendations on local excursions, etc...) without being intrusive.
A great family get-away, which was made even better by how simple Tim/Last Hurrah made the whole process.