2/10 (非常に不満)
宿泊されたお客様
2024年4月20日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Reservation cancelled 2 hours before I was due to check in
I reserved this place for the solar eclipse weekend months before. There were no reviews yet as it was a new listing, but I took a risk. I reached out to owner after reservation never heard anything. About a month out, I double checked to make sure I had a reservation since I hadn’t heard anything, and I did. I also saw the other bad reviews at that time. I took a risk and kept as it would be difficult to find a place a month before the eclipse. As I drove to the address and was about 2 hours out, I reached out to the owner since I hadn’t received the check in instructions yet, usually given the day of checkin. A few minutes later I received a VRBO notification that my reservation was cancelled by the owner due to “damage/natural disaster”…there was no natural disaster. Once the owner cancelled the reservation, I lost his/her contact info, so I couldn’t even call them up about it! Terrible. This person should not be allowed to rent places anywhere.
宿泊されたお客様
2024 年 4 月に 3 泊滞在