Please do not book with these hosts, this is the 2nd bad review I have written bc we had 2 bookings. And the only negative reviews I have ever written. I cleaned the VRBO, I have a message from David that stated that the cleaning crew can get behind. We were locked out for 7 hours, I spent 6 1/2 hours straight on the app trying to get that resolved. They were less than helpful, I kept getting back messages stating they were making it their highest priority, they did not. I would have booked somewhere else after I realized it hadn’t been cleaned, however my Father in Law was having quadruple bypass surgery (why we were in town) and it was Memorial Monday and the only thing available was a couple of resorts. Therefore I made the best of it and cleaned. Got to the laundry, and the washing machine agitation, and spin cycle did not work. I let them know, however they responded that they were aware. We both left with a rash on face & head, either the towels and/or bedding. They were to call, it has now been 2 weeks, with no call so I am warning others. Please do not book with this property, worst host experience I’ve experienced. I waited 2 weeks for a call before writing this bc I try to give ppl grace. I have pictures, screenshots of all messages and videos. I did not want to write a bad review but they are not good ppl, I should have written the review after the first 48 hours of leaving without the phone call from them but I am entirely too nice, too often.