Resort Experience | Private Chef + Daily Service, 7 Days a Week | Near Beach, Sleeps Large Groups

Thank you for your review, Eva! We’re so glad you had such a great experience and that the team took excellent care of you. We’d love to welcome you back anytime!

Thank you so much for your visit, Eric! It was a pleasure to have you at Villa Tranquila and we hope to see you soon. Pura Vida!

Thank you for your nice review, Matt! We are glad to hear you had a wonderful time at Villa Tranquila and it was a pleasure to host you. Hope to see you soon. Pura Vida!

Thank you Veronica for choosing Villa Tranquila for your family's stay, it was a lovely group! Hopefully next time you'll get to come with as well! Pura vida! -Gilda

Thank you very much for your nice review, Margie! We are happy to hear you had such a wonderful time at Villa Encantada. We would love to have you back

Thank you so much for your wonderful review, Susan! We’re delighted to hear your family had such a fabulous holiday stay and that the home was a perfect fit for your group. It’s great to know Eugene and Sary, along with Aaron, helped make your experience so special. We’re also glad that Elsa, your concierge, help you arrange many excursions and arrange services. It was a pleasure hosting you, and we look forward to welcoming you back to Costa Rica again soon!

Thank you for your lovely review, Deitre! We are glad to hear you had a great time at the Villa and we hope to see you soon. Pura Vida!

Thank you for your review Brandon! It was a pleasure to host you at Villa Tranquila and we are hoping to see you back soon

Thank you for your report Eileen, we are happy to hear you had such a wonderful time at Villa Tranquila and enjoyed the staff's services, the spaces and the facilities the area offers. We hope we get to see you around again in the near future!

Thank you so much for your nice review Bill! It was a pleasure to host you and we are happy to hear you had such a wonderful time at Villa Encantada and enjoyed our services. Pura Vida

Thank you so much for your review Christopher! It was a pleasure to host you and we are happy to hear you had such a wonderful time at Villa Encantada. Hope to see you back soon!

Tafyna, We are so glad to hear you had an awesome experience! It was a pleasure to assist you and glad you had the best attention from Eugene and the staff. We hope you can come back to Costa Rica very soon!

Hi James, Thanks so much for your awesome comments about Hacienda Pinilla, our accommodations and our services. We are more than proud to know you felt at home and you love the staff and hospitality. We certainly hope you give us the opportunity to be your host once again in the near future. Kind Regards!

Thank you for your lovely review, Pamela! We are happy to hear you had a great time at Villa Tranquila and enjoyed the area and the chef's services. Thank you for staying with us and we hope to host you again. Pura Vida!

Thank you for your review, Nancy. We are very happy to hear you had the celebration you were looking for and that our staff helped you have the best vacation. Thank you for choosing Stay in Tamarindo and we would love to host you again, Pura Vida!

Thank you for your review, Erika! We are happy to know you and your friends had such a good time at Villa Tranquila and Elsa, the concierge, and the hosts, Eugene and Sari, as well as the chef, helped make this trip unforgettable. We are very sorry for the internet speed inconvenience. Unfortunately, during the week you were here the internet provider was working in the area on problems and promoting a new upgrade to their system at the same time. That affected us in a way we never experience before. This caused interruptions on the service in different areas, not just our Villas but all over the area. We are very sorry for this and any inconvenience it may have caused you. Fortunately, their upgrade was successful and their service has been even better than it was before so we hope not to experience this issue ever again, however, there are some major problems that are out of our control but we always try our best to do everything we can to make sure every aspect of your stay with us is beyond fantastic. We really hope to host you again. Pura Vida!

Thank you so much for your lovely review, Pamela! We hope to see you soon, Pura Vida!

We love 5 star reviews and we work hard to get them. Of course occasionally there can be issues but we always go the extra mile to make things right for our guests. This review however falls outside of normal parameters. This guest had booked chef services with one of our best providers. They ordered and paid the deposit for this service 5 months before their arrival and their balance a week prior. They were also clearly informed by the provider (both in multiple emails months prior and in their invoice) that the payments at each stage were non-refundable, unless they are able to replace the dates with another booking. On the morning of their arrival the client decided that they wanted to cancel their cook service and demanded a full refund. As it would be impossible to replace their dates on such short notice with another booking, they were told that a refund was not possible. The catering company even offered to add extra services at no charge to help appease them. Nothing sufficed short of the refund they demanded and they began extorting the caterers, our company and the home owner with threats of bad reviews if we did not comply. This guest then began to fabricate “problems” with the quality of the food, the cleanliness of the home and our concierge services and tours and demand refunds for it all, again with menacing threats of bad reviews. I invite the reader to compare this review to the other 30 five star reviews for this home, including comments about outstanding service from the same caterers and our concierge. It is impossible to copy and paste everything into this reply, but we have numerous emails with written proof of their being unabashedly untruthful in their complaints and claims. Sadly, we are unable to have this review removed and it pains both our company, the property owner and the caterers who did nothing but bend over backward to try to accommodate these guests whims while being bullied by them and finally being the brunt of this untruthful public criticism.  Everyone knows Home Away Reviews is a fabulous resource for insight into the quality of accommodations and services but sometimes there are those exceptionally dishonest people out there who use review platforms as a tool to coerce merchants into bending to their demands. This is one of those cases and we hope you will trust all the other stellar reviews for both this property and our services and providers.

Thank you so much for the nice review, Kenlyn! It was a pleasure to host you and we hope to see you soon.