4/10 (不満)
Janine m.
2025 年 8 月 17 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
The check-in was fine. It is a cute little house, and it looks like it would be fine. The kitchen was nice, with the exception that the black stove stop was not clean. There was enough residual grease to write your initials. The refrigerator was spacious and had plenty of room for groceries for four people. The disappointment came when I went to bed. My daughter went over to see some of her friends that she had missed over the summer break. I had been asleep for about two hours when a low battery caused the smoke alarm to go off every two or three minutes. It was very annoying and impossible to sleep through. I searched for an emergency phone number and could not find one. My daughter came back, and she wanted to try and sleep through it. She could not. I ultimately got us a room in town as I had an early flight the next morning. I cleaned up from our brief stay. I had hoped to work a refund amicably. I could not find a phone number. I tried to contact the vendor on the information page of the house. When I clicked on it, nothing happened. We have contracted several VRBOs in this area and enjoyed each stay. I am sure this would have been another great experience. There was just no way we could stay with the alarm chirping all night.Please direct me in the process in arranging a refund.
Janine m.
2025 年 8 月に 1 泊滞在
