Jade East Towers #650 | Gulf Front, Resort Pool + Near Popular Attractions!

Thank you for sharing this feedback. We are glad your group was comfortable during your week-long stay and that everything worked well for you. We appreciate you choosing our place and hope to host you again in the future.

Thank you for your loyalty and kind words! We appreciate your continued support and look forward to hosting you again in the future.

Thank you for sharing this feedback. I’m sorry for the poor communication and the inconvenience with the WiFi and response time. We understand how frustrating it is to rely on your own data and hotspot, and we will review our processes with the team to ensure faster, clearer support in the future.

Thank you for sharing your experience with us. We’re delighted that you enjoyed your overall stay with us. We truly appreciate you bringing the concern about the pool steps to our attention. Safety is very important, and while the pool area is managed and maintained by the Homeowners Association (HOA) at the property, we will notify our Operations Team so this can be passed on to the Homeowners Association. Your feedback is invaluable as this helps to enhance the overall guest experience and we hope to have the opportunity to host you for a future stay. Your Southern Team

Thank you for your feedback. We apologize that your experience fell short of expectations, as this is not the level of service we aim to provide. Upon reviewing your reservation, we note that you did not reach out to our 24/7 Guest Services team, who would have been more than happy to assist or advise in real time. Please note that Southern Vacation Rentals provides a starter supply of specific items, which is shared with all guests 20 days prior to check-in to help ensure a smooth arrival. Your feedback is invaluable, and we encourage guests to contact us during their stay so we can promptly address any concerns that may arise. Thank you again, and we hope to have the opportunity to provide you with a more seamless experience in the future. -Your Southern Team

Thank you for taking the time to share your experience with us. While we’re glad to hear that you enjoyed the condo’s layout and view, we sincerely apologize that the cleanliness of the unit did not meet expectations as this is certainly not the standard we strive to uphold at Southern Vacation Rentals, especially given the cleaning fee charged. Your concerns are taken very seriously. Your feedback has been shared with our Operations and Housekeeping teams for immediate review and corrective action to ensure these issues are addressed and do not recur. We regret that these matters detracted from your stay and appreciate you bringing them to our attention, as guest feedback is vital in helping us improve. Thank you again for sharing your experience, and we hope to have the opportunity to provide you with a much better stay in the future. Your Southern Team