Beacher's Lodge 307 | Beachfront Views & Easy Access to Pool!

Thank you for sharing such thoughtful feedback about your stay. We are glad to hear that check-in and communication went smoothly and that the room, view, and amenities met your needs. It is great to know you found the bed comfortable and the home well stocked for a beachfront visit.

Thank you for your kind words! We're delighted to hear you enjoyed the view, and we hope to provide another wonderful stay in the future! -Your Distinctive Team

Thank you for sharing your experience and feedback. We’re sorry to hear some aspects did not meet your expectations. Your comments about supplies and kitchen use are helpful, and we will review our listing information and house setup to make things clearer and more comfortable for future guests.

Thank you for your feedback. We’re delighted you enjoyed the view and found the bed comfortable. We regret to learn about the mildew odor and understand how that could impact your stay. Upon review we do not show that the issue was reported too our 24/7 Guest Services Team who would have promptly notified our local Operations Team for prompt resolution. Please note our 24/7 Guest Services Team is always available to assist with concerns as they arise during your stay. Regarding beach chairs, we want to clarify that they are not included as part of the amenities for this property, and all offered amenities are outlined in the listing and guest portal prior to arrival. We appreciate you sharing your feedback as this helps improve the guest experience, and we hope to have the opportunity to welcome you back in the future.- Your Distinctive Team

Thank you for sharing such detailed feedback about your stay. I am sorry for the issues you experienced with mold and the impact on your health, as well as for the disappointment with how the resolution was handled. Your comments about the air conditioning, dehumidifier, and cleanliness are important and will be taken seriously. It is good to hear that you found the receptionist kind and helpful, and this will be shared with the team. Your review will be used to improve both maintenance and communication.

Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed the convenient location and amenities of the condo. We appreciate your feedback regarding the condo's capacity and its age. We continuously strive to address all aspects to improve our guests' satisfaction and comfort. We look forward to welcoming you back on your next visit to St. Augustine!

Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. We take concerns about property condition and safety very seriously. Upon reviewing your reservation, we noticed that you contacted our 24/7 Guest Services Team regarding instructions for using the TVs; however, we did not see mention of the other issues during your stay. Nevertheless, your observations regarding the room and the support beams will be shared with our Operations Team for review and resolution. We truly appreciate you bringing these matters to our attention and are committed to making improvements to ensure a better experience for future guests. Thank you again for your honesty. —Your Distinctive Team

Thank you for your positive feedback on our housekeeping and management. We appreciate your kind words about the location, views, and your romantic week. We regret any inconvenience caused by the lack of creative storage options and the discomfort of the loveseat. Your feedback on additional seating is noted and we will work on addressing these points for future guests. We are glad you enjoyed the views, pool, beach, and the kitchen remodel. Thank you for sharing your thoughts with us.