I can't say enough good things about this residence and the renting experience with the owner, Sulu. Excellent communication from beginning to end. She was available by phone, email and text and responded promptly during the booking process and after as well.
When we arrived, we were greeted very warmly by the 1 Residence staff. We have stayed at the 1 Hotel a couple times in the past and have always been very happy with how friendly the staff was there. Kudos to the property for training and hiring people who don't seem to 'fake' friendly. Check in took an entire 68 seconds or so and we were escorted up to the room by Andrea, the property manager for a quick tour of the room(she offered but we declined tour of the grounds as we were familiar with the grounds). She showed us the residence and where things were and off she went, leaving her number to text/call for any needs. She was very responsive when I texted for extra hangers and a couple questions we had.
As for the unit itself. Exactly as pictured. Decorated smartly and immaculately clean. I'm a real clean freak when i comes to hotels/rentals and I had no concerns at all with this place. The showers, toilets, beds, carpet were in excellent shape and had no signs of being dirty. Although we only used it for breakfast a couple mornings, the kitchen is stocked very well with new and dishes, pots, pans etc.
Both bedrooms and the living room have an east view that make for wonderful sunrise viewing and it heats up fast out there but is very pleasant in the afternoon as it is shaded then. Remote controlled blackout shades in all 3 rooms are a great feature and block the light very well if you want to sleep in.
The 1 grounds are among the best in South Beach and the beach staff is wonderful(ask for Richard). Located on the beach, on Collins between 23rd and 24th street is a perfect location in our opinion. Its on the quieter end of Collins among the higher end hotels and residences, but close enough to walk to the busyness of the 14th street area, or the circus of Ocean drive.
All in all, I have nothing negative to report on this residence. It was perfect for the 4 of us, although we could have brought 2 more as there is 2 queen beds in the 2nd bedroom. As I said before, Sulu is very responsive and great to work with.
Thanks Sulu! I'd give the place 6 stars if possible!