Communication with host was easy and helpful. Several fabulous beach restaurants steps from our door, eating with your toes in the sand.. I loved laying on the balcony and hearing the birds and the ocean. However, From 1pm -1 am, the bars and restaurants start up their music. It is not like Coco Bongo loud, but bring earplugs and white noise. The beds are, in my opinion, very very firm. If you prefer a softer bed, you might need to go get a mattress topper. Clean drinkable water supplied in large jugs and attached to refrigerator water dispenser. No communal pool, only the plunge pool, which can be a challenge to get in and out of safely. Taxis are abundant, clean and waiting near by. Overall great and easy.