6/10 (普通)
Raymond Z.
2025 年 10 月 5 日
良かった点 : チェックイン、掲載情報の正確さ
気になった点 : 清潔度
Property suited our needs, since we requested long term stay (17 nights) with pets. We had sold our house and needed a place to stay before closing on new house. Convenient location and nice fenced backyard. Hardwood floors and plenty of room.Unfortunately, the sewer line was broken and sewage backed up into basement on fifth day of our stay. When we arrived a fan was set up in the basement and strong smelling fresheners were pugged in, so I suspect this had been an ongoing issue. When we saw sewage coming up through floor drain in laundry area, and found sopping wet towels in washer left by cleaning service on previous guests, we sent photos of floor drain to host and they sent plumber out next day. Plumber told us he had recently cleared same sewer line, but doesn’t do any good, because line is collapsed. Heavy rains exasperated the problem, and sewage was coming up through shower onto basement floor. Quite disgusting. We left following day. Partial refund (about half) didn’t begin to cover the issues encountered at this property. To make matters worse, a large tree cracked and fell in front yard during rain. The tree blocked the road. Police came to the door and demanded it be removed since it blocked traffic. We paid a young man to remove from street and helped him clear the road. Place has potential, but needs some work! I can’t believe they didn’t issue us a full refund after this catastrophe.
Raymond Z.
2025 年 9 月に 5 泊滞在
