This trip was perfect for our family of 6 (4 kids ages 13-19). We have never been to Cozumel and this was our first trip with the kids to a tropical destination. Tracy (owner of the property), Saul (property manager), Saul's mom (the house cleaner), and Cindy with Flip Tours made this trip amazing for us! Saul met us at our condo on our first day and gave us excellent recommendations for our trip (I have never had a property manager meet with us and give such good advice from a local's perspective...this was above and beyond any kind of VRBO booking we have done in the past). We enjoyed the snorkeling right in front of our condo, enjoyed a beautiful sandy beach close to Playa Mia, went surfing with Nacho at playa Bonita (so fun!), boogie boarded on a beach on the east side (playa Chen Rio) and took a private cruise to El Cielo (went on the Pelicano boat with Roberto and Angel, snorkeled in gorgeous water, got to see stingrays in El Cielo, and ate some of the best seafood, guac, and pico made by Roberto and Angel while we hung out at El Cielo) . All of these trips were per the recommendations of Tracy, Saul, and Cindy. Absolutely perfect for our active family. The condo was clean, well stocked, and so many cool decorations. Saul's mom came every day and cleaned and did dishes which was also a Godsend! From a mom's perspective, this was an amazing service. We used Sandra's Kitchen for grocery delivery so kitchen was stocked when we arrived.