This is a very nice apartment in an ideal location, close to everything. We are 2 grandparents traveling with an adult daughter and two granddaughters, 20 and 15. The 3 bedrooms each have a bath, but the bath attached to the upstairs loft where the younger girls stayed had shower issues, so they had to shower downstairs. To get to the loft you must go up a spiral staircase that could be intimidating to small children or older folks. The apartment is on the 5th? floor of the building and is accessed by an elevator or stairs. WiFi was a bit erratic but worked usually. I would love to see a full length mirror in the main bedroom, but, otherwise, it was a delightful stay in Florence. We loved the location, somewhat less frantic than across the river, and walking distance from all the important sites and so many awesome restaurants. I recommend this as a great value and comfortable space for your time in Florence. Francoise was responsive, helpful and gracious.