Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
King Hale is undeniably a spectacular beach front property that we look forward to returning to. Kudos to the owners for all aspects of the compound design from private electronic gate, the floor plan, interior design finishes to art work. Everything about the house was everything we were looking for as a couple reuniting after a one year separation ... 500 feet from secluded beach front beauty, peace and romance all wrapped in maximum luxury. Although it was just the two of us, a family of 6+ or three couples would have still been perfect with the three bedroom, three bath environment. All aspects of the house were perfect ... from the linens, window shades, ceiling fans, patio furniture, kitchen amenities, wifi, cable tv, land line and washer dryer. Special compliments to the perfect maintenance condition of the house. For our first trip to Hawaii, we could not have selected a more perfect rental and island. The one and only improvement we would recommend is with the reservation communication by Hawaiian Life. It was way too on-line based without enough or adequate effort for personalized phone communication. Some one on one phone communication without feeling like agents' day is being interrupted would offer a 5 star vs a 3 star for customer service. Not getting the address of where we are going until after we land in Hawaii is not comfortable for people who like to know their luxury vacation plans are rock solid. Having to call for that information from the airport and being told that the information was emailed to us was way too inconvenient and impersonal for a rental of that caliber and nightly price tag. Not an issue unprofessional, an issue of automated process like it's nothing more than a 3 star chain hotel which King Hale is so above that. Other than that, our one week stay was none other than PERFECT.