Overall, this unit wasn’t horrible but I would not book it again. While the location and pool were great, too many negatives that do not justify the “luxury” price tag. Here’s what our family experienced:
(1). Upon arrival, the previous renters’ dirty linens were still in the green bags in the living room. Thinking they were our clean ones to make our own beds, we pulled them out but the linens were wet. Uggghh.
(2) Master bathroom sink was clogged with hair and black dirt, which housekeeping just left like that. Took TWO phone calls to get someone to come out, and all he did was pour drano down the sink, and immediately left, without cleaning it. Luckily the drano worked.
(3) Another sink become clogged. Called once again but no one came to fix it.
(4). All six showers had hair in them. Obviously they were never cleaned.
(5). We have a couple family members who are avid pool players. If you’re looking to enjoy round of pool playing, don’t. Of the six pool sticks, five were missing the tips. Called on that and was told new sticks will be supplied. Nope. Never happened.
(6). The swing king bed mattresses were horrible. Super uncomfortable, uneven, and slope down in the middle.
This unit is in desperate need of upgrades and maintenance. Too many other little things to mention here.