Overall nice unit. Please be aware power for tv is turned on by a wall switch. Also hot water on faucet in primary bath is almost not existent. No water pressure for the hot side of the faucet. Staff was very helpful and accommodating. A Residence of the property was very rude and keep blowing the horn when we were waiting to load the truck. Overall the unit was clean, shuttle was very prompt, view is beautiful.
cory b.
2025 年 1 月に 2 泊滞在
2/10 (非常に不満)
Jade R.
2025 年 1 月 4 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Disaster
First off I’d like to say the owner is very nice and friendly and tried to accommodate for the mishap. We arrived to a dirty room that had not been cleaned after a 7 hour drive with 4 kids. We had to leave while the front desk lady cleaned our room. The host accommodated with a refund of 150.00. No light bulbs in the room worked and maintenance couldn’t help so we could barely see in our rooms. No internet/ tvs worked the entire stay. The master bathroom toilet stayed clogged the entire stay with no plunger in the room.
Jade R.
2024 年 12 月に 3 泊滞在
10/10 (非常に良い)
Lee W.
2024 年 7 月 29 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
July 4th
We had a great stay and enjoyed the cool escape from the hot weather back home. We never got the TV to work but we stayed busy. We plan to come back.
Lee W.
2024 年 7 月に 3 泊滞在
8/10 (良い)
Michael M.
2024 年 7 月 15 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
good location
Have stayed here three times, overall good experience, Master bedroom need a few light bulbs
Michael M.
2024 年 7 月に 2 泊滞在
10/10 (非常に良い)
shelley c.
2024 年 2 月 2 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Wonderful place
Owner was great to work with can walk to the slopes! Nice condo
shelley c.
2024 年 1 月に 2 泊滞在
6/10 (普通)
James
2023 年 12 月 31 日
良かった点 : 清潔度、設備とサービス、コミュニケーション
Bad transportation
James
2023 年 12 月に 3 泊滞在
2/10 (非常に不満)
Jeffery R.
2023 年 10 月 23 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Unit worm and needs better cleaning.
Unit was in need of new toilet seats and my spouse found dog poop beside the master bed. I talked with the cleaning lady at checkout and she was not the one that cleaned the condo last. Took 30 minutes to check in at gate and shuttle was very inconvenient to go back to our car.
Jeffery R.
2023 年 10 月に 2 泊滞在
8/10 (良い)
Lee W.
2023 年 7 月 17 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
July 4th week
We stayed during the July 4th week. We had an hiccup that when we arrived, security told us to contact the owner because they had no communication that the unit was reserved for us. We panicked while looking for the owner's number and waiting for a call back. It was late in the afternoon when we arrived because we stopped for lunch and a little sightseeing prior to arrival. Alas, he responded and we checked in. We never did get the Netflix to work but had a great time. The view was fantastic and view of the Sugar Mountain fireworks from the balcony were great. Will return in the future. Next time, I will communicate with the owner to ensure the resort knows about our arrival.
Lee W.
2023 年 7 月に 4 泊滞在
10/10 (非常に良い)
Kimberly H.
2023 年 2 月 5 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great stay !
Spent a wonderful weekend here with my husband and daughters . We will definitely return
Kimberly H.
2023 年 2 月に 2 泊滞在
6/10 (普通)
James K.
2023 年 1 月 16 日
良かった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
View was great. Property was fine
Property was fine and comfortable. Lack of parking and constant use of shuttle was a pain. Overall, it was convenient to everything.
James K.
2023 年 1 月に 2 泊滞在
2/10 (非常に不満)
Thomas
2023 年 1 月 3 日
良かった点 : 清潔度、設備とサービス
気になった点 : 施設のコンディションと設備、コミュニケーション
Shuttle from parking lot at bottom of steep hill. Only 1 elevator in service, very long wsit times. Not a convenient place to stay.
Thomas
10/10 (非常に良い)
Laura P.
2022 年 12 月 3 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Loved it!
We had a really nice stay! It was a super clean unit with a beautiful view of the ski slopes. (We loved drinking coffee & watching the skiers!) Richard was a great host and promptly answered all of my questions. The only thing that I would recommend is perhaps getting a new key system for the front door. My brother was the only one who could unlock the door it because otherwise it was very difficult. This obviously wasn’t enough to cause a negative experience though. In addition, we also loved the smart TV’s and comfy big couch in the living room! We would definitely stay here again.
Laura P.
2022 年 11 月に 2 泊滞在
10/10 (非常に良い)
buddy r.
2022 年 10 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Fall getaway
Condo was nice. What made it terrible was the king size mattress. It was way too hard. It also felt like I was going to roll to the middle of the bed. Please replace the mattress!!!
buddy r.
2022 年 10 月に 2 泊滞在
10/10 (非常に良い)
Sharon M.
2022 年 7 月 11 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The view was outstanding.
Renting was easy. Everyone was very polite and helpful.
Sharon M.
2022 年 7 月に 4 泊滞在
10/10 (非常に良い)
Tiffney F.
2022 年 2 月 14 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Weekend getaway
We had a great time. The only detail that was not mentioned was the room faces the ski slopes. That was something I was looking for, so that was a plus. The property was clean. We enjoyed our stay!
Tiffney F.
2022 年 2 月に 2 泊滞在
8/10 (良い)
Alaina T.
2022 年 1 月 1 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
Close to slopes
The amenities at this condo are great! Hot tub, heated pool, steam room and sauna on the main level really did help us pick this condo and this location. It did get pretty busy in pool area in the evenings but my family of 5 still had plenty of room in either of the 2 hot tubs, pool, sauna or steam room. But the listing of this property states that this is a luxury condo. I disagree with this statement - it might have been a luxury condo building and unit in 1990 - but it was still a really good vacation. The condo is outdated and does not really have a working fireplace - that we could figure out anyways. It made a sound but produced zero heat nor flame. The kitchen is ample space with new refrigerator but everything else including the dishes and utensils need to be updated and cleaned and really organized too. The bathrooms were small with the worst toilet paper I’ve ever seen - I definitely recommend bringin your own. There was hand soap and exactly 6 towels in the unit. If you’re like us and want to make use of the hot tubs etc downstairs then you’ll definitely need to bring your own towels. I think it also needed more blankets and pillows too. It has a sleeper sofa but it has a mattress that I wouldn’t ask my worst enemy to use. Regardless, we couldn’t find sufficient sheets or blankets for it so we didn’t use the sofa bed. The kids’ room with 2 twin beds has 2 uncomfortable twin beds with old sheets and blankets. The reason I’m telling all of these details is because IMO when something is luxury I expect luxury linens too. Definitely linens from 1990 also. The master bed is not comfortable either and does not have ample blankets either. A winter retreat condo should have lots of extra blankets for those of us not used to the cold. Each bedroom and living room has a large tv so that was nice for evenings when we weren’t playing Scrabble which so nicely is provided by the unit. The hallway outside of the unit as well as the unit itself had a strange smell to us all. I think it was cleaning supplies smell but all of us found it not so appetizing of a smell. Checking in was actually a nightmare. I didn’t receive anything telling us the unit number so I assumed I just showed my listing confirmation. I was wrong. At the gate at the bottom of the mountain the guard wouldn’t let us go up. We had to wait in the freezing cold in the car for a long time before we were allowed up. Make sure you know how to get in your unit before you go.
Alaina T.
2021 年 12 月に 2 泊滞在
4/10 (不満)
Ryan C.
2021 年 12 月 20 日
気になった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
hotel from the 70's
The check-in process was unclear and it felt I was checking into a hotel. the property was nice but unclean, the dishwasher was not run from the previous guests and left an awful odor in the condo. There was not a shuttle to sugar mountain even though it was advertised in the listing. The checkout process was very unclear (take out the trash, put sheets on the bed, ETC)
Ryan C.
2021 年 12 月に 2 泊滞在
10/10 (非常に良い)
cheri k.
2021 年 12 月 8 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
Thanksgiving family pleasant stay
It is a great location, great property, with wonderful amenities. It is still in remodel stage, so some projects weren't completed but that didn't bother us (missing towel bar, light, mouldings) Please adjust the welcome info to tell travelers about coffee, towels (bring your own for the pool) KEY/checkin expectations and the shuttle. The main issue was ther basic amenities that were not provided and need to be addressed: Tiny/thin bathroom towels, no spatulas, no ice (ONE tiny ice tray) ONE trash bag? These are basic and usually provided by the management/owner but were really lacking. A little extra info and attention to detail would go a long way. I don't want to leave this negative. The beds were comfy and one was giant! the finishings/furniture were nice, the staff and pool/hot tub/shuttle/gym and oh the view, were all amazing. thank you
cheri k.
2021 年 11 月に 5 泊滞在
6/10 (普通)
Rebecca B.
2021 年 11 月 4 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : チェックイン
Great view
There were no check out instructions posted prior to our arrival. I had to reach out to the host for the info. He didn’t respond in the messaging on the app so I called Vrbo and the host called me shortly after. He was very nice and offered to comp our stay if the place was not cleaned appropriately. The parking situation was less than ideal - having to wait on a shuttle when we wanted to go out and then back to the room. The beds in the 2nd bedroom were so hard, we couldn’t use them so half our party slept on the couch. The view was gorgeous and the best feature of the property.
Rebecca B.
2021 年 10 月に 2 泊滞在
4/10 (不満)
Brittany B.
2021 年 9 月 19 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : 清潔度、チェックイン、コミュニケーション
Horrible communication!
The property was lovely and the amenities were very nice. However, the unit had a trash under the sofa and dirty linens in the bathroom! Additionally, I attempted to reach out to the owner about check in and check out procedures and never received any information! I could not recommend this host to anyone!
Brittany B.
2021 年 9 月に 2 泊滞在
6/10 (普通)
Jason C.
2021 年 7 月 24 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Wrong in saying handicapped accessible
Property stated that it was handicapped accessible and it only had a grab bar in the tub. My son has to use a wheelchair and he could only fit through the door of the smaller bathroom so he couldn't even close the door for privacy because the bathroom was not large enough. The larger bathroom which would have been ideal for his wheelchair had a much smaller door which was not wide enough for his manual wheelchair to fit through the door frame. The view was the best thing about the property. The cleaning people did not clean well. It was dusty, and we found empty water bottles and trash on the floor in several rooms.
Jason C.
2021 年 7 月に 7 泊滞在
8/10 (良い)
Jeanne R.
2021 年 3 月 25 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : 清潔度
Great for skiing trip
Overall we had a great experience. It was very easy to check in and out, staff was friendly and accommodating, easy access to skiing on Sugar Mountain, and views were spectacular. My only complaint is that the condo had NOT been cleaned well prior to our stay. There were old empty beer cans in the kitchen cabinets, the sponge was dirty and used, and there was old smelly water in the bottom of the dishwasher. But this is a problem easily fixed - other than that the property is great!
Jeanne R.
2021 年 3 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2021 年 2 月 15 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Very nice
Wonderful besides shuttle parking
宿泊されたお客様
2021 年 1 月に 2 泊滞在
6/10 (普通)
ebiimer M.
2021 年 1 月 25 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : 清潔度、チェックイン
Good place
Bad service anything was on good condition
ebiimer M.
2021 年 1 月に 2 泊滞在
オーナーについて
オーナー : Richard
この宿泊施設のオーナーになった理由
These North Carolina mountains are the most magnificent mountains in the world! The view takes you out of the mundane problems of life, and lifts you into an inexplicable place of beauty and serenity. Having lived in the mountains for many years, I know how a particular place can nourish and restore a soul, and this place was chosen for the gifts of beauty that it gives to everyone who comes here.