Stayed here for 8 days for a family reunion to celebrate my parents 50th anniversary. The reservation process was seamless and very helpful, with timely responses from Margot. The property manager, Tara/Evelyn, were very helpful to arrange a beautiful bouquet of flowers delivered upon our arrival, and also highly recommend to pre-stock fridge before arrival with drinks (sodas, beer, milk, juices). The onsite staff were helpful everyday - Edi, Maricella (housekeeper) and Enrique. They were always there on our beckon call. The house is on the top floor. If you don't feel like taking the 115 steps flight of stairs, there is a funicular you can take - which my parents used all the time. For us, it was our daily workout! This house is immaculate, beautifully decorated and well-appointed. All the bedrooms are spacious, A/C, and has it's own full bathroom. The only thing I will recommend is to bring bug spray if you are a mosquito magnet. Due to the openness of the house, you will be exposed to this. The kitchen is well stocked, so cooking here is a joy. If you don't want to cook, Maricella is amazing! She cooked our special celebration dinner! We loved the pool, and spent all hours here. The AC enclosed TV room, which we lovingly named "Internet Cafe" has the best WiFi coverage in the house. We went to all the beaches in Zihua, including Isla Ixtapa, and the BEST beach is still Playa Ropa - and it's only 5 minute walk from the house.