Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Aside from a few cosmetic issues, the condo was great! Perfect view/location! Check in was a disaster. Was promised access by 4:00. Didn’t get access until 5:30. Was told we would receive a call/text when ready, never received anything. Went to office twice to check on status, and witnessed office staff being very rude to another guest. Had someone parked in our parking spot, asked a staff member what we should do, was told I should should go knock on door of car owner, wasn’t his problem. Have stayed with Sunhost Resorts many times over the years, this was by far the worst customer service I have encountered with them. Very Disappointing!!